This is the fourth group trip I have taken on Collette and all of them have been excellent. Tell us where we can improve, how we can get better. Marc was so efficient and informative. Two hours at the airport trying to get assistance from Chris Limo and Colette who told us they were busy. The food was excellent. 2023 Diamond Tours, Inc. All Right Reserved. My favorite thing was the musical ***** Boots! The tour manager was courteous, professional and took great care of us. Needed more options during free times. No Blackout Dates or Restrictions. Tour should have been one day longer to allow for this. Located adjacent to the New York Public Library and surrounded by iconic skyscrapers, Bryant Park is visited by more than 12 million people each year and is one of the busiest public spaces in the world. All Tours ; Air Tours ; Multi-Day Tours ; . the bus driver will get detailed directions. We were able to see and experience many NY highlights, which is exactly what we wanted. Your group deserves a good night sleep each and every night. they were good but needed more time at places. This feedback is anonymous, but if you would like us to get in touch with you regarding an issue provide your email address as part of your feedback and we will get right back to you. Our guide was knowledgeable and fun. I have taken 7 tours with Collette, so I probably will again. Both printed and mailed to you for promotional use, with your logo too if you wish. The Plays were Excellent. Itinerary! I had wonderful comments from all the people on the trip. The other days were fine. It is 10:30 at night in New York City and we had to go back to the Hotel by ourselves at this time of night. The largest and best bus tour company in America. Destination: New York Botanical Gardens, 2900 Southern Blvd, The Bronx, NY Cost: $110. Senior bus trips are better with comfortable, spacey seats and lots of leg room. Was what I expected from the description in the book. The driver was excellent: competent and helpful with my walker. My dream was to skate at Rockefeller Plaza and I did it! Almost like a whirlwind tho!!! We know how important it is that you have a comfortable journey. There were so many other fun ones we could have chosen from. From cosmopolitan London to romantic Paris, cross the English Channel via train and take in the best of these iconic cities. Our group did not have their papers with info and tags and had to make other arrangements to get them. Meet New Friends on Premium Bus Trips. Everything was perfect. Youre an on-the-go traveler. The lodging we provide is often times national franchise hotels. Select a destination state from the list below. Prefiere hablar en espaol? there is so much to see in New York we want to go again but different things to see and do. free to make a reservation. The city tour was lots of fun. Tour should have been one day longer. West Point, we had a very good tour guide there and saw all of the points of interest. Could not get a taxi. 'virtualPageTitle' : 'catalog request popup' ***** was excellent in being where needed, on time, with a smile and best driver. This was $60.00 for a few blocks to hotel. I was disappointed that the tour did not include such sites as the Empire State Building, Grand Central Station, the UN. Good guide. Would have liked more time at the 911 Memorial and museum. Sit back, relax, and let us handle all the details. Well thought out. The experience was well planned with an excellent tour guide. Your feedback has been passed along to the Tour Management Team who will review these comments with your tour guide. Ellis Island was very interesting . At Diamond Tours, we provide your group with quality lodging almost always with interior corridors. The plays we would prefer more current even if they might be considered off Broadway. August Date TBA -Day at the Races and Dinner afterwards. ALTHOUGH I GREW UP IN BROOKLYN, NEW YORK, THERE WERE SO MANY INTERESTING PLACES THAT, EVEN, I HAD NOT BEEN. Tours and Packages , Use source code "SAVEMAR" for savings. The location of the hotel was very much appreciated as we were able to walk to many attractions and found it easy to find our way around. Another great travel experience with our favorite travel company. Phil went above and beyond to accommodate us. Somethings are beyond Colettes control. They'll use your insight to improve the tour for future guests. Bus leaves 8:30 am from Cornell St. I loved his guidance. Get ready for an unparalleled journey through the cultural diversity and abundant wildlife of southern Africa. A 16-17 hour day of touring is too exhausting for anyone -- regardless of age. Meals we would like lighter fair Shake Shack or Serendipity would be different. The tour was excellent in every respect! The activities were paced just right. They did not provide adequate guidance about other highlights/places to visit and how to go about getting there. Home ; Tour Style . Your gratuity information was still causing confusion amongst fellow travellers on this tour. Give The Gift of a Travel Adventure Delaware Express takes you where you want to GO. Your comments will be used to enhance this tour for our future guests. Fantastic trip. He had alot of older people to deal with and he showed extreme patience and was helpful to all of us!! Today, the Statue of Liberty remains an enduring symbol of freedom and democracy, as well as one of the worlds most recognizable landmarks. The "Big Apple" experience will stay with your group for a lifetime after their New York bus trip! "); return false; } if (icpForm2527["fields_fname"].value == "") { icpForm2527["fields_fname"].focus(); alert("The First Name field is required. Marc our tour guide was really a fun ******, pointing out different places, very knowledgeable of the city. The tour was very well organised; excellent Guide; everything well planned to maximise the time in New York. Visiting the observation floor in the One World Trade Building. The best part of the tour was Robin Grace, Collettes tour guide, and the local guide in Buffalo. Thank you. Needless to say, that was a bad ending to a great trip! Did not visit all attactipns listed in collettes brochure like chinstown empire state buliding little Italy, We liked plays,and how the tour was organized and that we had free time but a planned dinner before a play did not happen restaurant was not ready for us and we had to leave for the play before dinner was served. Offer valid on new bookings only made between 3/1/2023 3/15/2023. Refer Friends & Earn Rewards Really enjoy traveling with Diamond Tours, everything is done for you. Enjoy a continental breakfast whichtypically includesitems such as bagels, toast, and condiments, pastries, fruit, juice, cereals, beverages, warm and cold selections,and possibly eggs and meat. With a deluxe motorcoach experience that typically includes reclining seats and a restroom onboard, you can enjoy your trip the moment you step on board. The planning of the entire trip and the sightseeing tours highlighting New York and what it is known for. Our tour guide (Personal details removed by Feefo) and city guide (Personal details removed by Feefo) were excellent, both with a good sense of humour, and the right amount of local information. If you would like we could set you up to talk with one of our customer care representatives to hear more about your experience. This gave us many ideas on what to see. Seeing and staying in a large city such as New York can be very tiring, but knowing that there was a coach on hand all the time was very reassuring - negotiating the traffic was another matter though. The whole concept of Spotlight on NYC was a great one. The Broadway shows were excellent and our tour guides were the best. Could have done better on my own. If you have any additional feedback let us know and we can connect you with a member of our customer care team. Very detailed itinerary. The new Liberty Museum was excellent. We use only top-quality motorcoaches with at least 54 seats that are restroom and video equipped 2 Free Trips With 40 paid participants (30 people minimum). So enjoyed getting to know the people on our tour. A totally exhausting day. Loved it! Very moved by 911 Museum and LOVED ***** Boots! However our fist room was VERY small and we needed to have it changed and the hotel wanted to charge us an additonal $250.00 per night. The Rockettes were wonderful, Chicago was incredible, appreciated the free time to do things that I particularly wanted to do. The trip was timed perfectly and had several special surprises. We really value your feedback, please be open an honest. Especially in a busy city such as NYC. The only thing we were disappointed in was the food choices at one of the restaurants. We have shared your desire for more time at the 9-11 site in New York City and have shared that with our product team to review. All in all our trip was wonderful. I just thought that since this was a senior group, more attention to transportation in the evening could have been better. Answered all questions we had. We were well taken care of and got to see a lot of places by being on the tour. Recommend to others to explore and enjoy the attractions offered in the Spotlight to New York package. They were knowledgeable and very helpful in getting us ready. Very good choices of plays. Included all that and few other things. Charter Bus Trips to Ithaca. My favorite part of the trip was the Radio City Music Christmas Show. 1-800-426-4324 . lighting of Christmas tree, made good friends, with fellow trip The trip was originally scheduled during the week and was changed to a Thursday through Monday. The ear pieces were helpful especially when instructions were given on arrival and departure times. There is absolutely no obligation! Excellent!!!! Collette's website was informative and the travel agents were helpful in making all the arrangements. 'event':'VirtualPageview', Experiencing the city's rich history and culture was very memorable. Pricing: $260 Member / $270 Non-Member With a budget of $37.5 Million and approximately 35 million visitors a year, Central Park is the most visited urban park in the United States. It covered a lot of territory, but also provided time for us to be on our own. Find travel tips, travel advice, and answers to some of the most commonly asked travel questions here. The hotels are always great and convenient and the food that is included is always wonderful also. A wonderful holiday experience. Please improve on limo service or don't make this an option. Mark handled the situation expertly! Mark Godin, our Tour Manager, met us at the hotel and recommended that we explore Rockefeller Center and Top of the Rock while he took care of checking us in to our hotel room, thus extending our tour by a full afternoon. Great activities. The play ***** Boots was great. No comment -- No comment zzzzzzzzzzzzzzzzzz. There was only 45 minutes between flights in Minneapolis and since we left Neward 1 hour and 50 minutes late that was a real problem. P.S. On the trip back from Ellis Island when we got off the ferry we could not find our tour guide. A night of entertainment completes this New York bus tour for your group. THE PROFESSIONAL DRIVERS, THE FIRST RATE HOTELS AND THE KNOWLEDGEABLE, TOUR GUIDE MANAGER, TOM DENTINO, MADE ME REFLECT ON GOING BACK. Step on guide was less and good and timing was not sufficient. This was a great experience for all of us. Rest assured that Meal Gratuities and all taxes are included in every Senior Excursions Tour. If upon release there are significant changes from the current itinerary or land pricing increase more than 5% above the similar departure date from 12-months prior to departure, you will be entitled to a full refund of your deposit within 14-days of notification of the new itinerary & pricing. We were totally pleased with the detail and organization of the trip. Cost $60 city residents, $65 non-residents- Registration begins April 1 st. To register call Pat Johnson 845-481-7332 or online www.kingstonparksandrec.org. Our hotel was in a perfect location. The Statue of Liberty was then given to the United States and erected atop an American-designed pedestal on a small island in Upper New York Bay, now known as Liberty Island, and dedicated by President Grover Cleveland in 1886. I felt we had a great deal of free time which could of been filled with museum visit or other tourist attractions such as the Empire State Building. Covered lots of interesting highlights, Excellent itinerary. Get to know the people around you and enjoy traveling together to new experiences. The transportation to our hotel in New York was comfortable and the driver was competent. At Diamond Tours, quality is a priority. Tours North America United States Spotlight on New York City From $1,899 USD pp* Save up to $100 Full Itinerary Request a Quote Spotlight on New York City Spotlights *Rate is per person, land only, double occupancy, tour inclusions and available options may vary based on departure date. He could really manuver the bus in extreme traffic conditions! Great tour, fast-paced but with free time. This cost us two hours, a $20 tip to the man working at the garage who got us water so we wouldn't miss our driver that never came. It was so convenient as a starting point for our free time walks. The restaurants were excellent! Niagara Falls & Erie Canal Locks were favoritebut, all was fabulous. Our itinerary was well thought out. 9/11 museum, statue of liberty, times square, all the sites. Experience the best of the Big Apple during this roughly 3-hour tour of Manhattan. The tour guides and tours in New York city were fabulous. Our local tour guide, was very informative and had a great sense of humor. Our driver was very patient. "); return false; } return true; } With famous attractions like Times Square, Central Park, the Empire State Building and Yankee Stadiumto name just a fewNYC packs more to see and do into one compact area than any other place on earth. I would like to see the tour of NYC that is done on the bus moved to one of the sightseeing buses. Thank you for your hard work in making this trip happen. We appreciate your feedback. Need to at least get mid-ship sets and not in the back of the plane. Hotel was outstanding, Beautiful on Broadway was the icing on the cake. Collette is a third generation, family-owned company with offices in the United States, Canada and Australia. Lights and decorations in store windows were beautiful. You can unsubscribe at any time. Tours cost about $80 for adults and $60 for seniors (65 and older) and kids 6 to 18. 6:15 am (Greenspring Shopping Center) 7:00 am (Greenspring Shopping Center) Park & Ride at Cromwell Bridge Road, Towson, MD 21204. Offer Details. 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The best was the 911 Memorial. It all was fantastic !!! More time there would be nice. Collette's office staff, accounting, and transportation arrangements were the best and made our trip the best. We couldnt have planned and organised a better trip ourselves. Tour Manager! See three exciting cities in one tour on our bus trip to Philadelphia, Atlantic City, and New York City! Once you've found the perfect Collette tour, your local travel agent can assist you in making reservations. Each of the Citys five boroughs contains its own roster of must-see destinations, great restaurants, cultural hot spots and unforgettable activities. Thanks so much for the experience. SAVEMAR If you have a group of 30 or more and would like to plan your own Everything went as scheduled.lodging & meals were wonderful. A trip to New York City is the experience of a lifetime. ALSO for a New York tour, the morning was so rushed in terms of being able to see important places, even from the bus. Ellis Island, The Statue of Liberty and the World Trade center memorial were the highlights I suppose. We did not get either of the Broadway shows we signed up for which was very very disappointing. Overall a very happy group of travelers. Discover the "City that Never Sleeps" on your group bus trip to New York City! Explore the worlds most beautiful waterways, Come to know your destination during a single-hotel stay. You will not be disappointed. You like a balanced approach to travel. Departing from Dover promptly at 7 am and departing from New York City at 7 PM. The User ID and Password you entered is not recognized. Interested in a trip not mentioned here? New York City. use code The Radio City Rockette's Christmas show was the high point. Guide and just one optional tour was perfect. We appreciate your patience. Any Reason, Every Tour. It is the best way to go to a unfamiliar area and see as much as possible in a short time. Weeks before your group's trip, you'll get detailed itineraries for your group and Niagara Falls, of course. It gets better and better!! That was to be the highlight of the tour. Almost perfect. Superb ! Wouldve enjoyed more time at Ellis island. Our bus to New York City takes you directly to at the intersection of 7th Avenue and 27th Street, just a few blocks from Penn Station. We will be processing a monetary refund for the Broadway play your group did not attend on Saturday, March 30th. The amount of walking on a tour of NY was different from our previous 3 trips with Collette, granted my wife had to use a cane/wheelchair but walking to breakfast seemed a little different. Enjoyed the Ellis Island experience and the 9/11 Memorial. A very detailed person!! Organization, beginning to end was seamless. We called them and they had our flight number wrong ( Collette booked our air excursion ).It took 4 phone calls and we had to wait at the airport for 2 hours before we were picked up and then another 1 hour drive to the hotel. Met all expectations and then some of experiencing New York City. This trip was exactly what we hoped it would be. We use only top-quality motorcoaches Everything was done above and beyond expectations, Jay Fehan is spectacular! We had enough free time to explore and our tour manager gave us excellent ideas for how to use that time. I recommend Collette all of the time. Varied. Loved the free time so we could discover and do what we had on our bucket list-like skating at Rockefeller Plaza. Everything we did was within walking distance of the hotel, the shows, restaurants, etc. The tour was well planned and matching all its descreption. Email us at travelrequest@boscovs.com and let us know Everything went as planned. I have never heard of check-in time being at 10 p.m. Great planning and value. Loved the tours and the guides were wonderful. First day the itinerary should have been reversed as the day was ery busy. Spotlight on NYC was 5 days of an emotional roller coaster. There were 2 bus loads going and just felt we were left out many times starting with the pre-meeting at Joplin. View our upcoming trips and pricing below. The seats were way off to the left of the stage making them partly obstructed. Seller of Travel Reg. Collotte's NYC tour was terrific. We were looking for tour of NYC to include 9-11 memorial, city tour, a Broadway show. We offer Spacious rooms, Friendly staff, and outstanding Customer service. Took pedi cab. Very efficient and knowledgeable guide. Would have preferred a wider choice of shows to see though. Lots of different activities. To find a preferred travel agent in your area, please enter your 5-digit zip code, then click Search. Everything was well planned. Pace was fast but good. Exploring Britain & Ireland featuring England, Ireland, Scotland and Wales. Call us with your preferred travel dates for the tour you have selected. Rockets Christmas show. Addie, Senior Center Group Leader, June, 2017. The Tour Manager was so helpful; the hotel was well located. It was a fun filled 5 days. (Tips?). I sat in front and really appreciated learning about the area from Vernon, our tour bus driver. Here's what Group Leaders are saying about Diamond Tours, Deluxe Motorcoach Transportation - Video & Restroom Equipped - 54 Seats or More, All Lodging Including 4 Consecutive Nights in the NYC Area, Montreal, Quebec City & Canadas Capital City - Ottawa, Grand Canyon, Las Vegas and the Hoover Dam, Atlantic City, New York City & Philadelphia, Virginia Beach, Colonial Williamsburg, & Historic Norfolk, Mackinac Island & the Beauty of Northern Michigan, Pigeon Forge and Smoky Mountains Show Trip, Amelia Island, St. Augustine & Jacksonville, FL, Mount Rushmore & the Black Hills of South Dakota, Garden of the Gods, the Royal Gorge & Colorado Springs, Help Your group will view the dazzling city skyline as you set sail for Liberty Island to visit the majestic Statue of Liberty and then go on to the famous Ellis Island as part of this New York vacation package. The play was an additional cost of $85.00 but not sure why. 911 site and tour; could have spent more time there. It may not have been Collett's fault. Enjoy a refined take on the art of group travel. The tour guide knows her business and took care of every detail Great customer service. I would recommend that to obtain the full impact. We arrived at the airport at 3:30 and because of problems with the car service provided by Collette we did not arrive at the hotel until 6:30 -- and by that time totally exhausted. I, ESPECIALLY, LOVED THE, ENERGETIC, "JERSEY BOYS" SHOW AND THE TOUR OF ELLIS ISLAND, WHERE SO MANY VENTURED INTO THE UNKNOWN. I do wish we would have had the opportunity to visit the Statue of Liberty instead of Ellis Island. Also shows and 5 meals were paid for which made it really nice. Yes. Read more. Our Collette tour guide Matt was fun and full of information, it was obvious he loves New York City. Empire State Building What senior trip to New York would be complete without visiting the iconic Empire State Building? We had a wonderful experience and had a great time. Our tour guide was attentive to all 40+ of us taking into consideration those who might be mobility impaired. Zora was a lot of fun and told us so much in a short time. Driver fought on speaker with someone in another language, then missed turn to Manhattan and had to turn around, then missed hotel so BACKED UP on 4 lane street and cut across 2 lanes to leave us in 1st lane in front of hotel in rain. Deals of The Week:Get into the Latin groove! It is impossible to provide one memorable experience. Really enjoyed the tour. Always efficient, friendly, knowledgeable! For sightseeing seniors headed to New York who want to make the most of their time in the Big Apple, booking a tour can be an easy and convenient way to take in several attractions at once.. Experienced . The Intrepid Aircraft Carrier Could have been an option. Rent a Charter Bus to Syracuse. Get up close to your destination with these unique experiences and festivals. We had a great trip with lots of great memories. Liz was a thoughtful guide. There are many ways to customize your tour. with at least 54 seats that are restroom and video equipped. We walked to all meals including breakfast and it sounded like the other group had access to the bus more than our group. Tour guided did her best under the rules she was given. Rockettes and Radio City Music Hall was the highlight. Dependable, safe, professional, and experienced, we have earned the reputation of being a proven transportation leader throughout the greater Central and Upstate New York Region since 1953. And Ellis Island and the 9/11 Memorial gave me a depth of appreciation for the hardships and sacrifices people made to make our country great. The shows were the best. I have two more booked this year and really looking forward to them. The theatre options were the highlight. Your comments on the connecting times will be reviewed by our Air Coordinators so that the overall touring experience for our guests can be improved. Except for the terrible miscommunication between the airline and limo service on arrival, the rest of the tour was wonderful.loved all. 2801 Smith Avenue, Pikesville, MD 21209. All 3 are iconic New York/American sites. The trip was great. Mark was a GREAT TOUR MANAGER!! Felt safe! The only bad thing was when we arrived at the airport the limo was not there . With packages starting at $219 per person, you'll make the most wonderful memories. Yankee Trails has offices in Upstate New York, Albany region as well as Lady Lake, Florida and provides bus transportation and tours, as well as travel agency services. Explore the world's most beautiful waterways. Good meals, entertainment and people. Tour was excellent. Travel during select times of the year and you can see the world in a whole new way. It was loaded with all great places to see. The tour guides and bus driver were very knowledgeable and efficient. Designated a National Historic Landmark in 1962. Tour guide or manager was excellent. However, I think you need to let travelers know the itinerary before the time of arrival. Knowing what I now Know about the tour, I would have passed on the above mentioned sites and paid extra (Bus Tour) to see and tour Famous New York Sites also mentioned above. There were so many great experiences. One or two suggestions: the bus was not designed for touring, the windows were too small to see the high buildings. Loved our tour guide. We'd love to hear more about your tour and what you feel we could improve on. Loved Ellis Island, but really needed more time there. Limosine pick-up service was very good in the UK and being picked up from our New York hotel to take us to the airport, however being collected at JFK to be taken to our hotel, he was nowhere to be seen as apparently we were too long coming through passport control and he didn't wait for us. I also learned that I can travel alone quite confidently. Chose great hotel location. And the Broadway plays were a lot of fun! We're sorry to hear you had an issue with your arrival transfer. Accessibility. We enjoyed our accommodations, the sites visited, the tour guides, restaurants, shows, and the total experience. dataLayer.push({ Up to 50% OFF. Jay Fehan and Ryan Fogarty were amazing! You like to discover the energy of a new place, but typically take it easy. Wellness and quality protocols for your well-being and enjoyment. Pre-Meeting at Joplin have preferred a wider choice of shows to see a lot of territory, but provided... This year and really appreciated learning about the area from Vernon, our tour bus driver you we... Know everything went as planned as possible senior bus trips to new york city a whole New way he loves New City! Another great travel experience with our favorite travel company can see the World a. 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