STD Customer Service - ViewSonic Customer Service Customer Service Customer Service Contact Information For technical support or product service, see the table below or contact your reseller. E-Mail: Cefeo@soluglobales.com, Cuernavaca: Any other cause which does not relate to a product defect. CONEXION Y DESARROLLO, S.A DE C.V. Av. The projector will search for nearby Bluetooth devices. Do not block the projection lens with any objects when the projector is under operation as this could cause objects to become heated and deformed or even cause a fire. 39300 Acapulco, Guerrero Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic service center or ViewSonic. ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency (EPA). Fax: 01(52)95-15-13-67-00 7500K: A higher, cooler color temperature than 6500K. All accessory lamps purchased separately are warranted for 90 days. A description of the problem. If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic. Repair or attempted repair by anyone not authorized by ViewSonic. SERVICIO, S.A. de C.V. Scales an image proportionally to fit the projectors native resolution in its horizontal width. I want to sell or integrate ViewSonic products Ask an Expert Media, Partnerships, Feedback and Other Inquiries Back Where to find serial number of the monitor? The system will check the ViewSonic website (OTA) and display the below dialog message if there is new Firmware. Global Product Services Limited Warranty. Contact ViewSonic or a reseller when any part of the projector needs replacing. Our Newly Discontinued "A" Stock products meet "new product specifications." Chihuahua, Chih. Allows the user to enter the desired source directly after turning on the projector. With an intuitive 10-point multi-touch display and a 1080p HD resolution, the 27-inch TD2760 delivers a versatile solution for use in the office or home . Download and install the Google Home application and open it. . Fax: 01(52)95-15-13-67-00 Do not place anything on the projector that prevents heat dissipation. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under Support/Warranty Information. Please read the following Safety Precautions before you start using the projector. If you want to check the serial number of a lens that was sold as part of a kit, the model name of the body of the kit needs to be selected from the model list below. AV. Auto V Keystone Connect the power cord plug to a power outlet. 9300K: The highest color temperature; makes the image appear the most bluish-white. Any communication or material you transmit to ViewSonic over this web site, by electronic mail or otherwise, including any data, questions, comments, or suggestions, will be treated as non-confidential and non-proprietary. Tel: 01 777 3180579 / 01 777 3124014 ViewSonic shall not be liable for: Name, address, of manufacturer and importers: Shipping company will be determined by ViewSonic. This product complies with the India E-waste Rule 2011 and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight% and 0.01 weight% for cadmium, except for the exemptions set in Schedule 2 of the Rule. Distribuciones y Servicios Computacionales SA de CV. JavaScript seems to be disabled in your browser. Then connect the other end of the cable to the USB-C port of your projector. Any claim against the customer by any other party. Any claim against the customer by any other party. Murgua # 708 P.A., Col. Centro, 68000, Oaxaca 403Gx39 y 41 The higher the value, the more greenish the picture becomes. The batteries may be out of power, please check and replace if necessary. It is recommended that you use High Altitude Mode when your environment is between 1,500-3,000 m above sea level, and a temperature between 5C-25C. Distribuciones y Servicios Computacionales SA de CV. Av. Select one of the available Wi-Fi options. ViewSonic will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners. GREGORIO MENDEZ #1504 Remove the batteries from the remote control. SOCAIL MEDIA. After that, using the ViewBoard is plug and play and very intuitive. Adjust trapezoidal screen image distortion. Chihuahua, Chih. 86040 E-Mail: aydeem@gps1.com.mx, MERIDA: SERVICIO, S.A. de C.V. PLEASE NOTE: Customers are responsible for shipping and other associated costs with their returns unless the product is defective. Lamp warranty subject to terms and conditions, verification and approval. 62040, Cuernavaca Morelos If it is beyond the warranty period, it will not be handled. : E-Mail: gacosta@qplus.com.mx, Guadalajara, Jal. The higher the value, the brighter the image. A Credit Card Authorization Form must be filled out and signed A copy of the card holder's valid ID or Driver's license (No passport) Fax the above to 714-987-6956 or email to store@viewsonic.com Limited Warranty Extended Warranty Privacy Screen Claim Form Create an online account with ViewSonic Select My Registered Products 91919 Input Select. If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control. VESA is a registered trademark of the Video Electronics Standards Association. The projector is suspended upside-down from the ceiling behind the screen. Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase. Review the warranty terms for options and accessories purchased from Lenovo. 91919 To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. RENTA Y DATOS, S.A. DE C.V. Domicilio: Limited One (1) year Heavy Usage Warranty: Under heavy usage settings, where a projectors use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. E-Mail: datos@puebla.megared.net.mx, Veracruz, Ver. E-Mail: rrrb@sureste.com, Oaxaca, Oax. The lamp becomes extremely hot during operation. 44170, Guadalajara, Jalisco User Color: Adjust red, green, and blue values as desired. Read all warnings and follow all instructions. Operation of the product for other than the normal intended use or not under normal conditions. You will need to provide your products serial number, so please record the product information in the space provided below on your purchase for your future use. Any units that arrive with shipping damage MUST be reported to ViewSonic within two (2) business days to qualify for replacement or credit. Visit the ViewSonic Warranty Information sections: ViewSonic.com ships with FedEx and USPS. Col. Arcos Sur, Sector Jurez (Matriz): The wide and third blade are provided for your safety. Failure of owner to perform periodic product maintenance as stated in the User Guide. ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase. Col. Arcos Sur, Sector Jurez If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Applies to manufacturers installed lamp only. 403Gx39 y 41 Do not attempt to disassemble the projector. Press and hold for three (3) seconds to Power On/Off the projector. Av. To learn more about ViewSonic shipping methods, please, Encourage Collaboration with Custom Groups, Create Remote Experience that Feels In-person, Offer Self-Service and Contactless Check-In, ViewBoard Interactive Flat Panel Displays, A Credit Card Authorization Form must be filled out and signed, A copy of the card holder's valid ID or Drivers license (No passport). ViewSonics refurbished products carry a fifteen (15) day money-back guarantee. Causes external to the product, such as electric power fluctuations or failure. Americas # 419 For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer. Col 20 de Noviembr (Invoice or Proof of purchase) Your full name, address, email address and contact number. For desktops, press Ctrl + Alt + s. For Chromebooks, on the sign in screen, press Alt + v. On the barcode. COL, FLORIDA C.P. Doing so may cause the projector to fall over, causing personal injury or projector malfunction. For the best experience on our site, be sure to turn on Javascript in your browser. Open the Smart Stand by moving its lens cover down. ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. You will need to provide your products serial number, so please record the product information in the space provided below on your purchase for your future use. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, and as your sole remedy, repair or replace the product with a similar product. Fracc. ViewSonic shall not be liable for: Name, address, of manufacturer and importers: Use only attachments/accessories specified by the manufacturer. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. Replacement product or parts may include remanufactured or refurbished parts or components. ViewSonics liability is limited to the cost of repair or replacement of the product. Any product on which the serial number has been defaced, modified or removed. Other regions or countries: Please check with your local dealer or local ViewSonic office for the warranty information. Never replace the lamp assembly or any electronic component unless the projector is unplugged. ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase. Please retain your receipt of proof of purchase to support your warranty claim. Lead in glass of fluorescent tubes not exceeding 0.2% by weight. A polarized plug has two blades with one wider than the other. Causes external to the product, such as electric power fluctuations or failure. Bernardo Reyes, CP 64280 Francisco Leyva # 178 Col. Miguel Hidalgo If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: The antenna(s) used for this transmitter must not be collocated or operating in conjunction with any other antenna or transmitter. Use the directional buttons to select the desired App. Ensure the power cord is properly attached to the projector and to the power outlet. For users in Europe and Russia, full details of warranty provided can be found at: ViewSonic EU under Support/Warranty Information. Please utilize the original packaging whenever possible to prevent damage to the product. E-Mail: aydeem@gps1.com.mx, MERIDA: To ensure proper function of the remote control follow the steps below: Personal preference and room layout will decide the installation location. Under the battery. For the complete ViewSonic Limited Warranty coverage for each product, pleaseclick here. Pull-to-refresh the app and wait for 30 seconds. Cet quipement doit tre install et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. Pack the projector in its original packaging or equivalent. Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. E-Mail: compumantenimientos@prodigy.net.mx, Puebla, Pue. Please refer to the ViewSonic website in your country to check the local terms and model variants, and see if the product model in your country is eligible for a longer warranty . E-Mail: aydeem@gps1.com.mx, MERIDA: FAQ 48. : Causes external to the product, such as electrical power fluctuations or failure. To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. Causes external to the product, such as electric power fluctuations or failure. Select your device from the list and press. Sleep Timer E-Mail: mmiranda@servicrece.com, Guerrero Acapulco: Cet quipement est conforme aux limites dexposition aux rayonnements IC tablies pour un environnement non contrl. ViewSonic shall not be liable for: This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Shows Input Source, Resolution, and 3D Format. Copyright ViewSonic Corporation 2000-2023. Damage, deterioration, or malfunction resulting from: Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product. Col. Arcos Sur, Sector Jurez Limited Warranty. lead-based alloys containing 85% by weight or more lead). Do not place liquids near or on the projector. It is dangerous to continue using the projector. Please retain your receipt of proof of purchase to support your warranty claim. Tel: (52) 999-925-1916 Best for low-light environments. Any other damages, whether incidental, consequential or otherwise. To obtain warranty service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. Lower values will result in a darker image. All accessory lamps purchased separately are warranted for 90 days. Lead in high melting temperature type solders (i.e. Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. ENTRE PINZN Y ALVARADO ViewSonic.com ships with FedEx and USPS. The older the IWB system/projector, the more frequently it needs to be calibrated. Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm, Hermosillo: Lamp warranty subject to terms and conditions, verification and approval. After reaching 100% the projector will restart. In some countries, the voltage is NOT stable. Mrida, Yucatn, Mxico CP97000 Enter the SSID and select the security level. 86040 The serial number can usually be found on the back or bottom of your product and is either 10 or 12 digits long. E-Mail: disc2@hmo.megared.net.mx, Villahermosa: CONEXION Y DESARROLLO, S.A DE C.V. Av. The projector is suspended upside-down from the ceiling in front of the screen. Return your package to ViewSonic at the below address within fifteen (15) days for refurbished products or thirty (30) days for new products from the date of receipt: ViewSonic Corp.14035 Pipeline AveChino, CA 91710. Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). The serial number and the model number of the product. . 16:9 E-Mail. If necessary, adjust the height of the projector as well as the projection angle and direction. 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