Prices are the average nightly price provided by our partners and may not include all taxes and fees. We actually got a picture of this one. I was initially very pleased with the Crystal Beach Hotel in Ocean City. if the writer is claiming to be someone else). Great location at the start of the boardwalk away from all the noise and lights. We checked out Monday morning and still have not heard back from Vincent. They stood in the hall and waited while we packed up the entire room and escorted us to our new room on the second floor. Also a plus is the parking garage! The room was very comfortable and apparently was recently. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Crystal Beach Hotel: Pleasant Stay We have stayed at Crystal Beach Hotel in the past and it has always been a pleasant stay. Bathroom was large and clean. Bathroom was large and clean. Date: July 27, 2008 Reviewer: TripAdvisor member, Lower Burrell, PA Stayed on the 4th floor (non-smoking floor), ocean front w/balcony. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. Would stay their again. If you booked through us and want to leave a review, please sign in first. View . Does Crystal Beach Oceanfront Hotel have any great views? I put it in toilet paper and checked it. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Ocean City, MD - Crystal Beach Hotel - "Really nice!". We left to return later while she was leaving and another lady started her shift. 2.5 star property. Thank you from me and my grandchildren and you will be seeing us again. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. It ruined what was supposed to be great stress free weekend. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. They did not change the towels or awash cloths. 477 reviews #77 of 117 hotels in Ocean City Location 4.3 Cleanliness 3.6 Service 3.6 Value 3.6 The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. 0.1 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Breakfast included Fairfield Inn & Suites Ocean City View Hotel 199 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free parking Pool Special offer Visit hotel website Fish Tales Boardwalk Inn View Hotel 82 reviews 0.2 km from Crystal Beach Oceanfront Hotel Free Wifi Free parking Bathtub. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Only minutes from both the Jolly Rogers Amusement Park and the popular Boardwalk attractions near the Hugh T. Cropper Inlet, the Crystal Beach is a prime family-friendly hotel. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. The manager switched us to a different room for our second night and that one had hair on the sheets and stains around the toilet bowl. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. We were fully refunded (at least, we were told. She checked me in. I put it in toilet paper and checked it. Maybe the girl recognized him but I thought that was very unsafe. The Crystal Beach Oceanfront Hotel is situated within walking distance of shopping, fine dining, fun eateries, and the amusements on Ocean City's newly renovated boardwalk. But overall we enjoyed ourselfs and will probably return in the future. I was told that they couldnt guarantee anything but that it was added to our reservation. We have been here 3 years in a row. Please enter a valid email address. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. We could see ocean and the bay, sunset took my breathe away. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. I don't think we'll ever be returning, though.More. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . Review tags are currently only available for English language reviews. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The lady at the front desk was very standoffish and rude. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. Hotel on ocean front, room was located on side view, still good view of ocean w/balcony. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Sign up and we'll send the best deals to you. Max: 6 persons. Lock in the lowest price from these sites. I told Eve yes I did check in with her and how would I have a room key if I didn't and even explained the forms I sighed to her. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Would def recommend. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. At this time I signed 2 forms, one for the room, one for the no smoking policy and paid by credit card. Holiday Inn Express Hotel & Suites Ocean City 12601 Coastal Hwy Ocean City, MD. Next time I would like to stay a little more towards the boardwalk. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. The room was large, with microwave and refridge. Yes, we do have ocean view rooms. Dear Linda, Thank you for leaving a review. YUCK! Is there a refrigerator and microwave in the rooms? Ocean view. And we actually thought about staying a couple extra daysNOT! It seemed that she was only trying to overcompensate for what had happened. more. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. reason I keep coming back is the top floor, ocean facing. Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. Children 18 and above are considered adults at this property. He checked the bedbug, trapped it and gave us a new room. It was nice to have the little kitchenette with a small refrigerator, microwave and sink. The carpets are dirty and need a good cleaning. 3 adults, 2 children were fine in room with 2 double beds and sofa pull out. I hope no one ever has to experience what we went thru. We were able to walk to the beach, without having to cross the busy highway. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. It had 2 queen beds. The amenities were fantastic! Our first night was fine without any complications. We shared the Barracuda Como great value for the money. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. When we checked out, the lady who was rude to us before was acting overly nice. I had to go to the front office and get towels they did not give any wash cloths at that time. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. updated. Our doctor confirmed that we were biten by bedbugs. A friend of mine noticed on the wall right behind the headboard that there was a bug crawling. Videos; Webcam; Rooms; Barracuda's Bar & Grill; Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Our new room seemed fine except that the water in the shower didn't warm up much. Our first night was fine without any complications. Bays Sails Inn 102 60th St Ocean City, MD. We checked all of our belongings and moved everything into our new room. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We checked all of our belongings and moved everything into our new room. Guests submit their subscores and their overall scores independently theres no direct link between them. Own or manage this property? The rooms are pleasant and clean. Bed bugs "hitchhike" on luggage, clothing and all kinds of stuff. The cleanest 5-star hotel in the world could still have them, and the presence of bed bugs in one room doesn't necessarily mean the room next door has them. The next morning while waking up, we found a stage 2 larva bedbug. Plenty of places to eat and everything is within walking distance. Located right by the pool on the 2nd floor of the Crystal Beach Hotel, enjoy the sunny day and our menu full of beach favorites! emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. We left to return later while she was leaving and another lady started her shift. Posts are solely the responsibility of their respective authors. We hope that you give us a second chance to show you how great Crystal Beach really is! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. They asked him for his room number and just gave him a replacement key. Big bathroom. Taxes and fees that are shown are estimates only. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Ice machine didn't work. We stayed for 6 nights in August 2008. Look no further than Barracuda's Bar & Grill! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Booking not found double-check your booking number and PIN then try again. The next morning while waking up, we found a stage 2 larva bedbug. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. You can sort and/or filter them by time of year, review score, and more. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Great location at the start of the boardwalk away from all the noise and lights. We actually got a picture of this one. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Reviews are most valuable when they are original and unbiased. Beds were hard as a rock, bath towels were dirty, paint was peeling on bathroom ceiling, drawer was missing on the dresser, beach side pool was in horrible condition the only thing that was positive was the property's location on the beach and boardwalk. Great 28 28 reviews 10. . My son's asthma flared to the point where I had to find a medical supply to get him a nebulizer and asthma medication. This is the version of our website addressed to speakers of English in the United States. There was vacancy at the motel and this was a busy weekend coming up it was bike week. She then assigned us a new room. Crystal Beach Hotel has been welcoming Booking.com guests since Jan 28, 2014, Located in the heart of Ocean City, this hotel has an excellent location score of 8.5, Select dates to see this property's availability and prices, Open for: Great location - show map. . The next morning while waking up, we found a stage 2 larva bedbug. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. The room was large, with microwave and refridge. Thanks again for being our guest! After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. Serving breakfast, lunch, dinner, and drinks a la carte, you . Which languages are spoken by the staff at Crystal Beach Oceanfront Hotel? There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. About the Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Property Features As a guest of Crystal Beach Hotel, you'll find 2 outdoor swimming pools, a fitness center, and a seasonal outdoor pool. 2500 Baltimore Avenue, Ocean City, MD 21842, United States of America To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Crystal Beach Hotel takes special requests add in the next step! Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Again we refused to pack up and told her to call the police if she needed to. Some of the more popular amenities offered include free wifi, a pool, and free parking. (20 minutes). Kudos to room service. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? Our view from the balcony on the 5th floor was amazing. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. . We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. 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We ended up driving home at night because we couldn't experience another second in that dump. I called the 800 number that I used to book the hotel (Booking.com) and they moved us to different hotel. The first time our dog barked because of alerting us that something wasn't right.she's very protective! This property has taken steps to provide more sustainable and eco-friendly travel. We love this hotel. The hotel was super clean, our room was not "ocean view" but we could still see the beach/boardwalk from our balcony. The Barracuda Grill had good food and service. Eve gave me room keys for room 519. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. Parking is onsite and included in the price. I cannot say enough of wonderful things about this hotel and staff. Be near the most popular area in the most affordable of Ocean Citys Boardwalk hotels! 8.6. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Balcony . If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Approximate prices in USD for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days. She insisted she had no such papers and that we needed to move room immediately. The room itself was spacious and even had a little kitchenette. You can only leave a review within 28 days after check-out. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. There is no laundry machines but there is a laundry place a block or two away. We offer two outdoor pools, a fitness center, Barracudas Bar & Grill, and direct access to the beach! The hotel staff is very friendly and accomodating. Room met all our expectations. Crystal Beach Hotel in Ocean City. " We really hated to leave, but so glad that we stayed on the Boardwalk, steps to the water in a great place. This time was just as nice as before. A cancellation number must also be obtained in order to receive a refund. I was initially very pleased with the Crystal Beach Hotel in Ocean City. I should've known we would be in for a rough stay when we were greeted by a barefoot receptionist and a hair in my husband's food at the poolside restaurant. We took a four-day weekend here in June 2022 for the Father's Day holiday. Room could have been a little bit more updated with modern or newer spreads and flooring. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. <[emailprotected]edbugregistry.com>. It was yet another bedbug. The room and everything in it seemed fine, clean, spacious when we got in. Liked the spacious mini fridge and micro. They even allowed us to come back and us the amenities after check out. The staff was super friendly and helpful. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Unfortunately, we did experience some mechanical issues earlier in the season but I can assure you that they have been taken care of. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Your contribution should be yours. We were content with the new room up until about midnight. Overview; Rooms; Location; Amenities; Policies; Crystal Beach Hotel. I stayed at the Crystal Beach Hotel, Room 512, and came home with bites all over myself and my wife. Thanks again for the review and we hope to see you again soon! Crystal beach hotel refunded us the first night, but the second hotel, Carousel, did not give us a refund. Tripadvisor performs checks on reviews. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. She didn't know why it was unsafe just that she was told it was unsafe. Each review score is between 1 and 10. more. Non smoking, which we were happy about. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. The hotel staff is very friendly and accomodating. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. We left to return later while she was leaving and another lady started her shift. Vincent seemed genuinely concerned but never getting back to us Sunday leaves me feeling like it wasn't that important to him. It was exactly what I had expected after reading everyone's reviews. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business Anonymous on 09/02/2020 A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. She then assigned us a new room. Lunch + Dinner. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. Non smoking, which we were happy about. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). This hotel is clean and located right on the beach. The card has yet to be reimbursed). The card has yet to be reimbursed). I understand that all four rooms couldnt be next to each other but our rooms were on three different floors. The lady at the front desk was very standoffish and rude. GROSS. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. We brought it up to the front desk and asked for a new room. The balcony had two chairs, with room for more.The front desk staff and housekeeping were courteous and helpful.Situated on 25th and Boardwalk, the area is more quiet than ifyou were staying closer to the amusement pier end of the boardwalk and the hotel is family oriented.The only thing we didn't like, was that the outside light on eachbalcony came after dark and you did not have a way to turn it offif you didn't want the bright light on when you were sitting there.Overall, it is a very nice hotel and I would reccomend anyone to stay here. Score is between 1 and 10. more room seemed fine except that the water in the season but i assure! Very protective i do n't think we 'll send the best deals to.! Have stayed at the top, subject to a few other factors (.! Barracudas bar & amp ; grill popular area in the rooms all over myself and my wife,.. People who ca n't go up and told her to call the police if she needed to move room.! 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Me and my wife multiple reviews, the feedback provided will be seeing again!