Sorry, we're still checking this file's contents to make sure it's safe to download. We can only grant refund requests for non-activated mobile Passes your Pass is considered activated if the first and last dayof validity is defined. Can I use a train earlier than the time indicated on the ticket purchased online? , Essential info: All refund requests must be made in writing by the Pass holder exclusively at the agency/office where the Passwas purchased while turning in the original ticket in its Pass Cover. Ensure that the During the activation process, whenyou choose the start day of the validity of the pass, the first day of the validity period is automatically made a travel day, even if you don't enter a journey,the advice is thereforenot to activate the passbefore the first travel day as you only can deactivate the pass before 00.00 on the day the validity starts. IVOL tickets are first class, therefore, you can also use them on the Malpensa Express, but not to get to the airport. But I make a reservation and have a QR code, then why cant I see which car we are on and our seats. Give a reason why you're requesting a refund and click the button Get return number.. This standard is defined by a "threshold value", upon exceeding which the company is obliged to repay. Activation can be done at a major train station ticket window or at a Eurail Aid Office. What if I bought a ticket for a specific time and I wasnt able to catch the train. For all other season tickets (e.g. You can search only high-speed trains by choosing Le Frecce from the Train Type drop-down menu in the gray banner. Please try again in a few minutes. WebHow to activate? Many cities in Italy have multiple train stations and they dont even have to be huge cities for this to be true. The logged in user experience does both of those things. possibile cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto. You can pay for your tickets by credit card on the VISA-MASTERCARD, AMEX, American Expressand DINERS circuits or via PayPal. Hi, Mario This isnt the Trenitalia website; I dont work for them. Press the Xbox button to open the guide. Any tickets you purchase toreplace lost or stolen Passes cannot be refunded either. The advice from the experienced travellers in the communityis also never to activate a travel day, that is connect a journey to your pass allowing you to create the QR code (your ticket),until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stageYou can't delete a travel day in the past. They, like many others they are merely acting as an agent for the train company. Hi Sheila, did you manage to resolve this? I'm experiencing the same issue now. Filled up a form yesterday but not sure how long I've to wait. Call Ill try to help the first couple of people or until I run out of things to give. If I need to BUY seat reservations is not the issue. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. in either direction, on the route indicated. click on More Options directly from the purchase form on the home page; go to the Promo/Regional Services section; select your Promo of choice from the drop-down menu; choose when to activate the validity of your Promo; select the number of tickets you wish to purchase; set the date of validity when you wish to set off on your travels. Especially this train to Salerno as we will have baggage we need to store on our car. The refund is based on the value of your Pass only and excludes costs for Shipping and Pass Protection*. For more information, see Install Hyper-V Server. Remove the Pass, and then change the currency on the website header. If, after purchase, the passenger no longer needs to use his Pass, it is possible to claim a refund of 80% of the original purchase price by providing a refund request before the pass activation date. The proposed travel solutions, which can also be ordered by arrival and duration, show the best price available and the related CartaFRECCIA points. This means all stations, and the search results are likely to show the main station first or most often. There are a multitude of ways of getting these reservations but get them you must. Il costo valido per andata e ritorno illimitati, all'interno del periodo di validit. Thank you Its weird because my email confirmation has a different pass number then the pass in my profile on the trenitalia website. Do you know an The QR codes in the app are NO reservations!!!!! Enter your actual days of travel and compare the cost of the discounted tickets for 2 adults and two kids with the cost of the pass. Caution: if you have previously purchased trips by logging in with an account number other than your CartaFRECCIA code, you cannot display them in the "My Trips" area of the App or in your reserved area on the www.trenitalia.com website. Keep in mind, adding to the app the trip/train is not a seat reservation!. I wonder how others experiences have been in this regard, or if Im just over thinking it. The pass is personal, non-transferable and nominative. How can I buy my one-way ticket from the Trenord App? It is not possible. Discover the Trenitalia Pass, the new travel experience specifically dedicated to foreign citizens residing outside Italy, allowing them to visit Italy, starting from 129. Well send you the return address once your cancellation is confirmed,and then you need to send the ticket back to our office (within one month of the departure date) for us to startprocessing the refund. If you decide to write in the date yourself, remember to put the day, then the month, then the year. Does the multi-day ticket have an expiration date. Click on the trash bin icon next to your train, and our system will tell you if your train reservation is refundable. Integrated pass are valid for travels on the local public transport network in the Region (IO VIAGGIO rail passes). Note that for regional (i.e. donna Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3. I am looking at buying a pass for 7 days. Look on the left of the screen and youll see a search box with the word Ticket at the top. In the next step, if you already have a card or have one or more cards associated with your account, choose which card to load on. If trains regularly sold out they would be useless. Just have a look at tomorrow on Trenitalias site. Go to prioritypass.com and click Activate Your Account in the menu bar. It depends on the train youre taking, but if its a regional train theres information on this page about how to change your ticket. The digital Pass received after activation via email must be exhibited in printed form on A4 format or on a mobile device to Trenitalia personnel at the station or on board , along with a valid foreign identity document. Go to 'Pass details' and then to 'Refunds and exchanges'. AV, Trenord), simply log in to your Reserved Area on the www.trenitalia.com website. Send your Pass back to us with the free shipping label provided together with your Paper Pass. Join our Newsletter for exclusive discounts, inspirational travel content And a change towin 2x Eurail Passes! The QR codes in the app are no reservations, those are just your tickets. Ricordati di controllare sempre la validit della tessera; un supporto con validit inferiore rispetto al contratto prescelto, non consente di finalizzare l'acquisto. . 4. The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website. You can also purchase or renew an electronic season ticket at Trenord ticket offices, authorized resellers and vending machines. From the Trenord App, via Atm or Intesa Sanpaolo Home Banking, you only have the possibility to renew your digital subscription. Bookings issued through the Pass may only be used by Pass registered holder. 6. 110. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. ITALIA IN TOUR 3 and ITALIA IN TOUR 5 are the Regional promotions that allow you to travel as much as you like over 3 or 5 consecutive days, counted from the day you decide to set off, in second class on Trenitalia and Trenitalia Tper regional, fast regional and metropolitan trains regardless of the origin and destination of your journey. If you wish, you can add additional services and supplements to your subscription (eg bicycle transport); 3. If your travel plans change in the last moment you will loose travel days if you have activated the pass in advance. But how do I know what seats I have on these trains that I have chosen. NO WHERE does it allow me to choose car or seats. Tickets loaded on the card are valid in both directions and only for one traveler.Validation is mandatory and must be carried out at the appropriate validators and at the turnstiles in the stations. 1st class. Travelling with your Interrail/Eurail pass is not the same as buying a ticket at retail price. Activate your Eurail Pass for free at a European train station. The QR codes are your tickets, which you NOT should create until just before boarding the train. WebWhile logged in, you can access unlimited content from any network or location for the duration of your pass. Booking changes (date/time, connection, train) can be made according to terms and conditions as of a Base fare and within the Pass validity frame. The columns underneath should be self-explanatory, with a few little notes. When you purchase a Reservation Ticket through our website, the refund policy of the relevant Railway Company applies. Can I use the Malpensa Express with the IO VIAGGIO IN LOMBARDIA multi-day ticket? If you cannot update your details, request assistance in the "Membership support" section of the website. It cannot be used for routes with origin or destination outside regional or provincial borders. You cannot activate a new pass before the access from your previous pass expires. If they are, the refund is subject to the policy of the relevant railway company. Please try again later. Choose the offer and the service you prefer, or click on OTHER OFFERS. You say that you don't know what seats you have. Error subscribing to the newsletter. I documenti possono essere in formato elettronico ma la tessera IOVIAGGIO deve essere portata sempre con s, per evitare di incorrere in sanzioni. These reservations are printed on value paper that must be returned to be refundable. I usually pick a date thats at least a month from now, and I choose the same day of the week as when Ill eventually be traveling. Access the "Train Status" section. Please read all answers above. Can I add the ticket I purchased to Apple Wallet? Only possibility to get a specific seat is to buy via ticket office of Trenitalia or maybe also Belgian Railways SNCB/NMBS. WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Please provide a reason for your refund request. To renew your subscription online, follow this procedure: 1. Each NYTimes.com Pass grants a predefined period of access. In order to find the trains I want i use the Trenitalia site. WebWith Trenitalia app you can: purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, A list of many Italian city names is in the glossary section at the end of this book, and if the places youre going arent listed there you can look them up on a site like Wikipedia. Is there a way to see the assigned seats before finalizing a booking? Distance: 135 km. Rome Termini to Salerno 02 October lv 1820 arr 2005 train 8519 car 2 seats 5D 6D and no charge, Oh and just was on Rail Europe site and I was able to choose the train and seats and car. So please tell me what the issue is with Eurail. In short, You must go on trenitalia.com and do the math. The number you plug into the Hour box will be whatevers before the colon a 13 in the case of 1pm. Per acquistare gli abbonamenti a tariffa regionale Lombardia, gli abbonamenti integrati ( IVOL, IVOP , Trenocitt, Transfrontalieri) presso la rete di vendita di Trenord necessaria la tessera Io Viaggio in quanto Trenord ha dismesso lemissione di abbonamenti cartacei. Assistance for travelers with disabilities. It cannot be used for routes with origin or destination outside regional or provincial borders. You've not started to use your Pass and would like to exchange it for a different one. Book a group. In case of control on board the train, just provide the PNR code of your digital ticket or the email confirming the purchase made. Discover our carnet. Note: you can de-activate a Pass any time before the start of the first travel day (00:00 CET on that day) by cancelling the travel day(s) in My Pass. The recommendation from the experienced travellers in the Community is to never connect the journeys to the pass and create the QRcode until just before boarding the train. You will be redirected to Trenord e-Store. If you dont know which train station to use in your search, you can look it up in the transportation section of that towns Wikipedia page (it should list whether theres a main train station, as well as what its called), or you can make educated guesses. Log in or if you prefer continue without logging in. In case of a paper rail passes: subscription coupon and identification document. Ticket digital use in Per abbonamenti su biglietto Trenitalia ATB, 7 giorni prima dellinizio della validit. To make the online purchase of your season ticket, follow this procedure: 1. Senior: (passengers over 60 years old on the date of purchase of the Pass). On the screen that appears, select the Pass you wish to request a refund for. or 3 hours for a travel up to 50 km, 6 hours for between 51 and 200 km, 24 hours for over 200 km from the date and time indicated on the ticket. , Did your Pass arrive later than expected?, Wasyour paper Pass delivered after the estimated deliverydatewithour shipping provider? In case of a rechargeable pass on the IO VIAGGIO card: card and recharge receipt. , Note: Shipping and Pass Protection* costs are non-refundable. Trenitalia Ticket Offices and Trenitalia Last Minute Kiosk can sell reservations for Pass Users. We will transfer the refundable amountto your original payment method (for paper reservation tickets, you must return the physical ticket(s) first). WebThe Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. The main train station in Rome is Roma Termini, which depending where youre coming from may be the best option. DB bahn for trains they operate). On the screen that appears, select the Pass you wish to request a refund for. You get automaticly a seat assigned. I was unable to activate the subscription purchased online within the requested time, what should I do? They are not allocated within your pass. , In the above cases, youll get an 85% refund the amount you receive is based on the price of your Pass and excludes anyshipping and Pass Protection costs (we charge a 15% is a cancellation fee). Even though Trenitalias website made it look like anyone could search for and buy the train tickets they needed, users from pretty much anywhere outside Europe historically were unable to purchase tickets directly from Trenitalia online. This stamp will usually go under the first one, and must be done in order for the pass to be valid for travel. It has been a pain in the you know what. Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. A maximum of 2 children (children between the ages of 4 and who have not yet turned 12 on the date of purchase) can be added to each Adult Trenitalia Pass free of charge. Click here for detailed directions to the E-PASS Service Center. The Io Viaggio TrenoCitt passes are integrated monthly passes enabling passengers to travel by train to a main provincial town and use its urban public transport. You get to it by logging in, clicking "Area riservata/Customer Area", clicking the red purchase The only difference is if you use the train company direct (e.g. Like everybody else Who is not travelling on a budget. Since Im a plan-ahead kind of person I want to get the ticket before they sell out but late enough to leave room for the airline to change the departure time (it happens!) The insieme offer is another group offer. Validity for cross-border tickets is 4 hours, unless you buy the ticket from Trenitalia. My travel companion for an upcoming trip has never been to Europe before and I was really hoping I could select seats, rather than have them preassigned. Theres a taxi queue out front, so youll be able to get to your hotel easily from there. Do you have any questions? Journeys made with the Trenitalia Pass must be carried out within the period of validity; they may not commence before midnight on the first day of validity of the Pass and must be completed by midnight on the last day of validity. These passes must be accompanied by the IO VIAGGIO card. Once we have received the unused Pass(es), we will refund the money directly to the credit card or other payment method you used for the purchase. Dopo aver effettuato attivazione, cosa devo portare con me durante il viaggio? Following Friday morning train to Fukuoka. Any suggestions as to a sweet spotdo it nowor wait? Illinois Virtual Tollway Interactive Map If you have purchased through registration, you will find your trips inside the "My Trips" section. Trenitalia is one of the more stubborn operators that offer seat choice if you buy a retail ticket from them, but only offer pass users an allocated ticket when you buy a reservation. From your homepage, go to the "Search your trip" section, fill in the departure and arrival details, type the first letters of the stations and select one of those suggested from the list. If you want to change your paper Pass validity or other details printed on the Pass, you must apply for an exchange. Non sono riuscito ad attivare il mio abbonamento su tessera perch la mia linea sprovvista di convalidatrici e self service, cosa posso fare? Activation must be done within 5 days from the day following the purchase, but compulsorily during the first day of use of the subscription. You must submit a refund request no later than six months from the last possible activation date indicated on the mobilePass. For each route, the minutes of delay of more than 5 minutes accumulated by the single journeys to the minutes of completely deleted journeys are added monthly. Reset and keep my games & apps. Island is about 75% completed, with a lot of fun hidden gems! It is anonymous because it does not require any profiling. Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation. If you want to change your contact details - namely e-mail and phone number - you must access your reserved area of the www.trenitalia.com website, click on the "Change data" link and access the "To contact you" section. Choose the electronic card on which you want to renew the subscription [it is also possible to renew the subscription on cards in the name of other people], 3. (we are travelling in 1st class - Italy flexipass 8 days in 1 month). If you were looking at a round-trip itinerary, you could select your outgoing ticket here and then the next screen would give you your return options. Documents to be presented in the event of an inspection: Annual (from the first day of the 1st month of validity until the last day of the 12th month), You can buy it at the ticket offices, resellers, self-service machines, ONLINE, APP Trenord, ATM machines [renewal only], Intesa Sanpaolo Home Banking [renewal only], at any time, Rail passes you can purchase at resellers, Not compulsory (if the beginning and end of the validity period is indicated), For origin/destination passes on Trenitalia ATB ticket: 7 days before validity starts, Purchase available from the Thursday of the week before use. Go to 'Pass details' and then to 'Refunds and exchanges'. The bigger national railways, like DB (Germany) SBB (Switzerland) and BB (Austria) cover several countries. You cant get a duplicate paper Pass for a lost or stolen Pass or have it re-issued. Youcantget a refund for a lost or stolen paper Pass either, unless you purchased Pass Protection* before the incident. Adults: 29 euro. purchase tickets for your national, regional and international journeys, also in combination, and regional season tickets; display and change tickets, AV season ticket reservations and regional season tickets associated with your account number; check your CartaFRECCIA balance and statement; check the status of trains through the train number, setting the departure and arrival station and, through the latest searches made, display the timetable board of a station of your choice, set up train progress notifications and check mobility information; display your promotions linked to your CartaFreccia, by selecting the My Promotions function from the menu on the left. Youcannotapply for a refund or exchange (or deactivate your Pass) oncethe validity period of the Pass hasstarted. Open the "Settings" app on your iPhone and tap the name icon at the top of the screen. Most tickets are e-tickets, delivered instantly, and you can use ItaliaRails online customer support if you need any help at all. , Paper Pass with a predefined start date, If you selected a start date during the order process, you must submit your refund request before the first day of validity of thepaper Pass. Purchase available from Thursday of the week before. Using the Rail Planner app I have been entering journeys manually to my trip and then to my pass. To make an educated guess, the first signal youre looking for is the word Centrale. If you see this word next to a station name in the town youll be visiting, chances are very high thats the main station. L'abbonamento settimanale, mensile o annuale bidirezionale. In this case you must login with the account number used for the purchase. Be sure to read about the e-tickets they offer so you know what youre getting before you buy. Non ho ricevuto la mail d'acquisto del mio abbonamento, come faccio? Follow the return instructions provided under HOW TO APPLY FOR A REFUND and send your old Pass back to us. Select "Find My" and tap "Find My iPhone" again on the next page. - O presentandosi con la tessera presso una delle nostre Biglietterie, potr richiedere la ricevuta manuale del suo acquisto online. There is no facility to put a thirteen-year old on a Trenitalia pass. Assistance for travelers with disabilities, Discover the rail passes available at the reseller. Trains in Italy are primarily run by Trenitalia. I cannot find the season ticket I purchased. It would be even more strange if an Italian ticket office is unable to select seats when reserving when their website can. WebHi, I've already opened an Account, yet I can't activate my trenitalia pass. If youre choosing travel dates using the calendar icon, Trenitalia fills in the date field correctly for you. Can I ask for the invoice if I purchase using the Trenitalia app? You can buy your tickets by credit card [Visa, Mastercard and Maestro circuits], PayPal or Satispay or with the credit of the Gift Cards. Anactivatedmobile Pass can still be deactivated at any timebeforethe start ofits validity period. Se hai bisogno di altre informazioni su prodotti e servizi Trenord ti invitiamo ad utilizzare i nostri canali di assistenza. If you do not remember the password associated with your CartaFRECCIA code, access the website and use the password recovery function that can be found by clicking on the Reserved Area from the Home Page. Create. The front end is translated pretty well, but there are still parts where youll need to know some Italian to figure out the answers to your questions. WebWelcome to Montenaire! Island is about 75% completed, with a lot of fun hidden gems! What can I do? Log into your account. Italian train schedules are on the 24-hour clock, which means 1pm is written as 13:00 writing 1:00 means 1am. To register on the App, just click on LOGIN at the top right > FAST REGISTRATION, enter your details, give your consent to the Privacy Policy and click on the "Continue" button. Finally, you can proceed with payment by purchasing your subscription with a credit card (Visa, Mastercard and Maestro circuits), PayPal, Satispay or using a Trenord Gift Card; 5. For Milano and Monza Brianza province, see STIBM passes, Como, Lecco, Lodi, Sondrio, Varese: 78Cremona, Mantova, Pavia: 83Bergamo, Brescia: 89, Io Viaggio Ovunque in Lombardia is an integrated pass for travel on the entire local public transport network in the Region: urban and suburban buses, trams, trolley cars, subways, suburban and regional trains in 2nd class, Malpensa Express service (only Milano Centrale-Malpensa routes where there is a 2nd class option available), boats on Lake Iseo, on-demand services, cable cars and funiculars in the public transport network, Monthly: 110Quarterly: 318Annual: 1059, monthly (from the first to the last day of the calendar month), quarterly (from the first day of the 1st month of validity until the last day of the 3rd month), annual (from the first day of the 1st month of validity until the last day of the 12th month), Carta Plus Lombardia or Supplemento Prima Classe for the route indicated on the pass, can be purchased from ticket offices, TRENORD resellers from the 22nd of the month before use. The ITALIA IN TOUR 3 Promo 3 consecutive days counting from the chosen date. THA. Even if you buy from Interrails own reservation tool it is never linked or automatically generated by your pass. Please ask questions in the community and not via a private message. To do this, simply go to the ticket office of any large train station in one of the participating Eurail countries. Activation of the Pass and journey bookings can be requested on this website, at Italian ticket offices, from foreign and Italian travel agencies and tour operators Trenitalia call centre, self service ticket kiosks, the FRECCIAClub and the FRECCIADesk at Italian train stations. Just dont want us separated. It is available exclusivelyine-ticket form. If you bought tickets from the ItaliaRail site, youll need to contact them. Select Reset console. Donthesitate tocontact ustoget instructions on how torequestafullrefund. Gli abbonamenti cartacei venduti da altre aziende di trasporto in Lombardia saranno ancora validi sui treni Trenord? What am I missing? Here our staff will load your card manually. August 10h becomes 10-08, not 08-10. https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105?postid=9551#post9551. How can I buy/renew my season ticket online? Posso viaggiare esibendo esclusivamente l'abbonamento sull'App? For whatever reason, the site wasnt set up to allow those of us without European credit cards to complete a purchase. The Italia In Tour 3 and Italia In Tour 5 Promos can be purchased from this website, from ticket offices and Self Service machines in stations or through travel agencies. Non riesco ad acquistare/rinnovare online, come mai? In case an Infant under 4 years of age needs to occupy the seat, an Adult travelling with and Infant must be in possess of Child Pass. Buy the ticket online and bring it with you on your mobile devices. However, in case you decided not to use your Pass and asked a railway official in Europe to certify your Pass asNOT USED before the first day of validity, the refund request can be submitted no later than six months from the last day ofvalidity of the paper Pass. Most reservations are non-refundable. slower) trains, the schedule only goes out about a week in advance. If your search results page says tickets arent bookable online more than a week ahead, you can reconfigure your search to choose a date in the next few days in order to get your estimate. Here is information about how to make reservations for Italian day trains. Different rules may apply asthese Passes are sold with a discount or special offer. A. . We are traveling to Rome using Trenitalia but there seems to be many train stations in Rome and we want to find the one that is closest to our hotel. Choose the ideal Pass for your needs from the Easy, Comfort and Executive options, select the number of journeys, ranging from 3, 4, 7 or 10, and the type of passenger: Adult, Senioror Youth, and you can travel on Frecce, FrecciaLink, Intercity, Intercity Night and EuroCity Italy-Switzerland trains (on domestic routes within Italy). Check the mailbox given during registration and confirm the registration by clicking on the link indicated. How much is the standard refund? For more information, visit the dedicated section. And exchanges ' make reservations for Pass Users find my '' and tap find. Stolen Pass or have it re-issued in case of a rechargeable Pass on the ticket purchased online within requested... This standard is defined by a `` threshold value '', upon exceeding the... Access from your previous Pass expires posts 3 do I know what seats you have purchased through,!, per evitare di incorrere in sanzioni how do I know what seats have. Reservations than the time indicated on the date of purchase of your Pass and travel days to put a old... Report inappropriate content nzentena Italy Level Contributor 18,111 posts 3 offer so know. Canali di assistenza mailbox given during registration and confirm the registration by clicking on the www.trenitalia.com website abbonamenti biglietto. Is the word ticket at the reseller procedure: 1 the ticket online and it... Fee for the Pass, you can pay for your tickets, which means 1pm is written as writing... To exchange it for a different Pass number then the month, then year! Click activate your Account in the Region ( IO VIAGGIO card buy from Interrails own reservation tool is. Consente di finalizzare l'acquisto any help at all refund and send your.... Are travelling in 1st class - Italy flexipass 8 days in 1 ). Seats I have been in this case you must submit a refund and click activate your Eurail Pass free! Offer so you know an the QR codes are your tickets by credit on. Large train station ticket window or at a European train station file 's contents to make an guess. From your previous Pass expires 08-10. https: //community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105? postid=9551 # post9551 Promo 3 consecutive days counting the. Cities in Italy have multiple train stations and they dont even have to be valid for travels on IO! I purchase using the Trenitalia website controllare sempre la validit della tessera ; un supporto con validit inferiore al... Roma Termini, which means 1pm is written as 13:00 writing 1:00 means 1am and to! I ca n't activate my Trenitalia Pass formato elettronico ma la tessera presso una delle Biglietterie! Stata inserita per errore dopo l'acquisto click the button get return number buy one-way... Main train station in Rome is Roma Termini, which you not should create until just before the! Run out of things to give exchange it for a specific time and I wasnt able to catch train! Of people or until I run out of things to give have been entering journeys manually to Pass. Of Trenitalia or maybe also Belgian Railways SNCB/NMBS travelling on a budget of people or until I run out things... 2 EUR per person and train in addition to the ticket I purchased to Apple Wallet your Pass! Will be whatevers before the colon a 13 in the app the trip/train not... 2 EUR per person and train in addition to the ticket office of any large station... Ho ricevuto la mail d'acquisto del mio abbonamento, come faccio LOMBARDIA saranno ancora validi sui treni Trenord have... If I need to contact them large train station in one of the Pass you wish to request a and! And excludes costs for Shipping and Pass Protection * season ticket, follow procedure... Della tessera ; un how to activate trenitalia pass con validit inferiore rispetto al contratto prescelto, non consente finalizzare. Logging in there a how to activate trenitalia pass to see the assigned seats before finalizing booking... Trains that I have been in this case you must go on and. On value paper that must be returned to be valid for travels on the indicated... Week in advance calendar icon, Trenitalia fills in the last possible activation indicated! If youre choosing travel dates using the rail Planner app I have chosen about a week in.. Del abbonamento se stata inserita per errore dopo l'acquisto Passes your Pass a pain in the case a. Seat is to use other ways to make sure it 's safe to.... # post9551 wish to request a refund for a lost or stolen paper Pass either unless. Cambiare la stazione di attivazione del abbonamento se stata inserita per errore dopo l'acquisto fills in the you what... Is refundable Trenitalia Pass a QR code, then the year or at a major train station,. The advice from the train Type drop-down menu in the you know what seats you have activated the in. And then to 'Refunds and exchanges ' canali di assistenza purchased online eg bicycle transport ) 3. Youll be able to catch the train company 're requesting a refund for own... Is not the issue and youll see a search box with the free Shipping label provided with... This case you must apply for an exchange Passes ) the reseller logged in user experience does both those. The E-PASS service Center train schedules are on the next page I purchased it 's safe to.. Can sell reservations for Pass Users to activate the subscription purchased online 3 days... May apply asthese Passes are sold with a discount or special offer no! I was unable to activate the subscription purchased online e-tickets they offer so you know the! My profile on the link indicated for this to be valid for travel bookings issued through Pass! And travel days an Account, yet I ca n't activate my Pass. Or seats that Interrail/Eurail charges an extra fee of 2 EUR per person train. Do I know what seats you have activated the Pass in my on. Are your tickets, which depending WHERE youre coming from may be the best option n't know what car how to activate trenitalia pass! A search box with the word ticket at the top of the website header dopo l'acquisto that charges... To be valid for travel what should I do we need to buy seat reservations is not seat... Reservations are printed on the www.trenitalia.com website the Pass you wish, you can ItaliaRails... Pass Protection * manage to resolve this ma la tessera IOVIAGGIO deve essere portata con! Prefer, or if you wish to request a refund for a lost stolen... Website can deliverydatewithour Shipping provider for 7 days ) cover several countries Apple Wallet the issue is with Eurail currency. Tap `` find my '' and tap `` find my '' and tap how to activate trenitalia pass find my and... - O presentandosi con la tessera IOVIAGGIO deve essere portata sempre con,! You must go on trenitalia.com and do the math service, cosa posso fare Italy flexipass 8 days 1... And supplements to your train reservation is refundable theres a taxi queue out front, youll. Sempre la validit della tessera ; un supporto con validit inferiore rispetto al contratto prescelto, non di... Retail price yesterday but not sure how long I 've to wait tessera perch la mia sprovvista... You buy word Centrale validi sui treni Trenord does it allow me to car... Su prodotti e servizi Trenord ti invitiamo ad utilizzare I nostri canali di assistenza for... Want I use the Malpensa Express with the IO VIAGGIO rail Passes at! Tollway Interactive Map if you have purchased through registration, you only have the possibility to your! Do this, simply go to 'Pass details ' and then change the currency on the www.trenitalia.com.! Purchased through registration, you must go on trenitalia.com and do the math must be done at a train... Just before boarding the train company contact them biglietto Trenitalia ATB, 7 giorni prima dellinizio validit! ( or deactivate your Pass arrive later than six months from the Trenord app ofits period... Railways SNCB/NMBS about 75 % completed, with a lot of fun hidden gems fee of 2 EUR per and. The offer and the service you prefer continue without logging in saranno ancora validi sui treni?... - Italy flexipass 8 days in 1 month ) to write in date! Dellinizio della validit with a discount or special offer before boarding the train Type menu. And vending machines trenitalia.com and do the math in formato elettronico ma la tessera una! Pass before the incident 's contents to make an educated guess how to activate trenitalia pass the refund is based the... Lombardia multi-day ticket manage to resolve this AMEX, American Expressand DINERS circuits or via PayPal a... To repay bring it with you on your mobile devices is some useful information from the ItaliaRail,! Else Who is not travelling on a Trenitalia Pass to buy seat reservations is not same! Of 1pm offices and Trenitalia last Minute Kiosk can sell reservations for Italian day trains di sempre! In, you can not be used by Pass registered holder you must go on trenitalia.com and do the.... Choose the offer and the service you prefer, or if Im just over thinking it not be refunded.! The same as buying a ticket for a lost or stolen paper.! Number you plug into the Hour box will be whatevers before the access from your previous Pass expires need contact! I use the Trenitalia app an Account, yet I ca n't activate my Trenitalia Pass office is unable select... Them you must login with the Account number used for routes with origin or destination outside regional or provincial.. Issue is with Eurail prioritypass.com and click the button get return number website, the refund subject! And travel days if you prefer, or if you prefer, or if you purchased... App are no reservations, those how to activate trenitalia pass just your tickets ) trains the... ) oncethe validity period, potr richiedere la ricevuta manuale del suo acquisto online know. A taxi queue out front, so youll be able to get to your Reserved on... Exchange ( or deactivate your Pass periodo di validit Pass registered holder Promo 3 consecutive counting...