Consequently, all previous measures will continue to apply and force majeure will remain in effect. On March 17, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Samoa UPDATE:Samoa Post has advised that the state of emergency has been extended until November 22, 2020. Vietnam UPDATE:VNPost has advised that force majeure continues to apply with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and EMS items. WebThe time it takes to get a parcel from Germany to the United States is normally 24-72h. Fiji UPDATE:Post Fiji Ltd has advised that postal services have returned to normal as of May 1, 2022. Accordingly, the usual service delivery standards still cannot be guaranteed, and force majeure remains in effect. The suspension of the following services to New Zealand, effective October 1, 2021, remains active until further notice: The Postal Service is closely monitoring service impacts related to the COVID-19 pandemic and will continue to update customers until the situation returns to. Guyana:Guyana Post Office Corporation has advised that it received a Government directive on March 18, 2020, stating that staff must work on a rotation basis. Therefore, the processing of all letter-post, parcel-post and EMS items will be suspended from March 20, 2020, through April 12, 2020. Ulaanbaatar city is fully locked down, however, Mongol Post is able to continue its activities. Canada UPDATE:Canada Post has advised that the delivery procedure changes previously announced remain in effect. During the lockdown, the processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and CTT Correios de Portugal is unable to guarantee compliance with the agreed standards. As a result, the processing of inbound and outbound letter-post, parcel-post and EMS items has returned to normal. With myGermany you get these free services: receipt, inspection & photos 60 days free Revised working shifts/hours will continue to apply across the entire postal network, affecting sorting operations and mail delivery. Additionally, all items that require the addressees signature are now deposited in the addressees mailbox or in a secure location on their premises, with signature by the mail carrier on their portable device. While delays are to be expected, mail will, however, continue to be delivered. International Service Suspension Notice effective January 28, 2022. Effective March 18, 2020, Posti and land Post will only be able to transport letter-post, parcel-post and EMS items destined for the countries listed below, with delays to be expected owing to limited capacity: France:La Poste has advised that the French Government has reinforced the measures in place to limit the spread of COVID-19. Czech Republic UPDATE:esk Pota s.p. The detailed procedures to obtain refunds for Retail Postage, eVS, PC Postage, and BMEU entered mail can be found through the following link:https://postalpro.usps.com/international-refunds, The Postal Service is closely monitoring the situation and will continue to update customers until the situation returns to normal. Latvijas Pasts can no longer guarantee service delivery standards and significant delays should be expected. On October 4, 2021, the Postal Service received a notification from OPT-PF Fare Rata, the designated operator of French Polynesia, advising that the lockdown has ended as of September 26, 2021. WebStandard, special or worldwide shipping services find the right shipping services for whatever you need to send from Germany. On April 15, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Web1 Where and When? Madagascar UPDATE:Paositra Malagasy has advised the that the state of sanitary emergency in Madagascar was lifted on September 3, 2021. Consequently, it will not be mandatory for mail carriers to collect and provide written proof of delivery. Get an instant estimate of your shipping costs. 3. Indonesia UPDATE:Pos Indonesia has advised that the previously announced force majeure remains in effect due to the COVID-19 pandemic and the state of alert declared by the Indonesian government. While distancing measures remain in place for staff and customers, La Poste can announce a return to normal for its postal operations across its network and is able to guarantee compliance with delivery standards and deadlines for all letter-post, parcel-post, and EMS products. Therefore, the processing of all letter-post, parcel-post and Express Mail Service (EMS) items will be suspended until sufficient transport capacity becomes available. Inbound and outbound mail is being processed from and to all destinations, depending on availability of flights in both directions. On July 15, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). The processing and delivery of all types of inbound and outbound mail (letter post, parcel post and EMS items) will continue to be affected, and Pota Slovenije is unable to guarantee compliance with the agreed standards. Effective Friday, June 3, 2022, the Postal Service will resume acceptance of the following services destined toAustralia: Additionally, the Postal Service will resume acceptance of the following services destined toChina: On May 16, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On April 27, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Outbound mail transport is still restricted to a limited number of destinations. All previous measures remain in place. Switzerland UPDATE: Swiss Post has advised that the measures aimed at limiting the spread of COVID-19 have been lifted, and postal services have returned to normal. The Department of Posts is therefore suspending the processing and delivery of all international inbound and outbound letter-post, parcel-post and EMS items until sufficient transport and workforce capacity is available. However, delays are expected for outbound mail (letter post, parcel post and EMS), owing to the limited number of flights. Sea On September 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). International Service Resumption Notice effective October 23, 2020. Owing to the suspension of air services to a number of international destinations, Pota Romn is facing difficulties sending international postal items, and delays are to be expected for all types of inbound and outbound letter-post, parcel-post and EMS items. For deposited PMI items entered on or after 1/28/22, the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. Additionally, the Postal Express Service (EMS) will not be operating from September 27 through October 3, 2021. International Mail Service Notice Updates. As of January 3, 2023, when performing at-the-door deliveries of letter-post, parcel-post or EMS items requiring signature on delivery, the postman or postwoman will again obtain a signature from the recipient. Force majeure remains for all international letter-post, parcel-post and Express Mail Service (EMS) items. Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has extended the state of emergency declared in response to the COVID-19 pandemic until December 31, 2021. Confirmation of deliveries will be provided via the usual tracking event scans for products that allow tracking. As a result, force majeure remains in place. This is having a direct impact on the service quality and operations of the Post. As a result, force majeure remains in place with respect to quality of service. Finland: Posti and land Post have advised that owing to a lack of transport capacity, they are currently unable to transport outbound letter-post, parcel-post and EMS items to many international destinations. Stay on this site. Vanuatu UPDATE: Vanuatu Post has advised that the Vanuatu Government has lifted the state of emergency declared in response to the COVID-19 pandemic and postal operations have resumed as normal. On April 4, 2022, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On May 6, 2022, the Postal Service received a notification fromPoczta Polska, the designated operator of Poland, advising that, following the latest announcements by the Polish Government regarding the relaxation of public health measures throughout the country, most restrictions relating to COVID-19 have now been lifted. Customers should expect delivery delays. These measures will result in delays to deliveries, quality of service for all types of inbound and outbound mails is affected, and service delivery standards cannot be guaranteed. Therefore, the situation of force majeure previously declared will continue to apply until further notice. Items normally requiring the addressees signature upon delivery will be handed over without signature. Thailand Post is therefore unable to guarantee quality standards for any category of inbound and outbound mail until further notice. However, all mail items sent to Sri Lanka will be processed and delivered, subject to certain restrictions imposed by the government. EffectiveOctober 1, 2021, the Postal Service will suspend international mail acceptance to. WebDiscover the cheapest rates up to 91% off with our shipping rates calculator. Nepal UPDATE: Nepal Post has advised that the Civil Aviation Authority of Nepal (CAAN) has extended the suspension of international flights until midnight May 31, 2021. This item has an extended handling time and a delivery estimate greater than 26 business days. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Poczta Polska is unable to guarantee compliance with the agreed standards. Therefore, force majeure will continue to apply. On April 2, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Effective June 26, 2020, the Postal Service will temporarily suspend international mail acceptance to destinations where transportation is unavailable due to widespread cancellations and restrictions into the area. Brazil UPDATE: Empresa Brasileira de Correios e Telgrafos (ECT) has advised that the situation that was causing delays at the Curitiba international mail processing center has now been resolved. Consequently, the force majeure previously announced continues to apply, with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. As these measures include the self-quarantine of staff, significant delays are to be expected in the delivery of all inbound letter-post, parcel-post and EMS items. All mail items sent to Sri Lanka will be processed and delivered in compliance with the government-imposed restrictions and safety guidelines. On January 19, 2021, the US Postal Service received a notification fromPota Slovenije, the designated operator of Slovenia, advising that the Slovenian Government has extended the formal declaration of a national COVID-19 epidemic for another 60 days. Given the current restrictions, the Brazilian Post cannot guarantee service delivery standards in the above-mentioned postcodes. Downloading our E-Book: How to Navigate the COVID19 Crisis, https://about.usps.com/newsroom/service-alerts/international/?utm_source=residential&utm_medium=link&utm_campaign=res_to_intl, https://postalpro.usps.com/international-refund\, https://about.usps.com/newsroom/service-alerts/international/welcome.htm, https://www.anpost.com/Coronavirus/Mails-Parcels-services, www.ctt.pt/transversais/alertas-envios-internacionais#fndtn-tab1, How to Increase Profits without Selling a Single Product, 7 Critical Mistakes Shippers Make When Negotiating Transportation and Logistics Contracts, Update: International Mail Disruptions and Resumptions, International Priority Airmail (IPA) M-bags, International Surface Air Lift (ISAL) M-bags, International Priority Airmail (IPA) packets, International Surface Air Lift (ISAL) packets, First-Class Package International Service (FCPIS) effective 5/13/22, Commercial ePacket (CeP) effective 5/13/22, International Priority Airmail (IPA) Packets effective 5/13/22, International Surface Air Lift (ISAL) Packets effective 5/13/22, Priority Mail International (PMI) previously suspended 4/1/22, Airmail M-bags previously suspended 10/1/21, International Priority Airmail (IPA) M-bags previously suspended 10/1/21, International Surface Air Lift (ISAL) M-bags previously suspended 10/1/21, Priority Mail International (PMI) previously suspended 4/29/22, Priority Mail International (PMI) effective 4/1/22, First-Class Package International Service (FCPIS) effective 4/1/22, Commercial ePacket (CeP) effective 4/1/22, International Priority Airmail (IPA) Packets effective 4/1/22, International Surface Air Lift (ISAL) Packets effective 4/1/22, Priority Mail International (PMI) suspended 9/17, On January 26, 2022, Poste Maroc, the designated operator of, International Priority Airmail (IPA) M-bags effective 10/1, International Surface Air Lift (ISAL) M-bags effective 10/1, Priority Mail International (PMI) previously suspended 9/17. Sri Lanka UPDATE:The Department of Posts has advised that the Government of Sri Lanka has announced a national lockdown from August 21 30, 2021. Start Shipping Air Freight From Germany. As a result, the Department of Posts is unable to guarantee compliance with the agreed delivery standards for all mail categories. For registered, insured, and EMS items that would normally require a signature, the item will be placed in the addressees mailbox or deposited at the front door of their home. Much like Australia, the United States Postal Service (USPS) is dealing with an overload of deliveries across the US, which has resulted in the slowing of deliveries. The processing and delivery of all types of inbound and outbound mail (letter-post, parcel-post and EMS items) will continue to be affected, and Pos Malaysia is unable to guarantee compliance with the agreed standards. In view of the current situation in the country, operations may continue to be impacted. Contactless delivery and pick up processes apply, with delivery staff capturing the name of the receiving customer to avoid physical contact. Maldives UPDATE:Maldives Post has advised that the processing of all inbound mail (letter-post, parcel-post and EMS items) is now back to normal as of November 1, 2020. These are now placed in the addressees mailbox with no personal contact with the addressee, and the details are recorded in delivery books. On December 17, 2020, the US Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Australia Mail Processing Delays in Effect October 2, 2020. These service updates affect Priority Mail Express International(PMEI), Priority Mail International(PMI), First-Class Mail International(FCMI), First-Class Package International Service(FCPIS), International Priority Airmail(IPA), International Surface Air Lift(ISAL), and M-Bagitems. Severe delays are also to be expected for outbound mail to all destinations, as a result of flight suspensions. Although postal operations will be back to normal on January 1, 2021, all letter-post, parcel-post and Express Mail Service (EMS) items normally requiring signature upon delivery will continue to be handed over without signature. Portugal:CTT Correios de Portugal has advised that International and domestic operations will continue to operate normally as far as possible. AIR FREIGHT. Australia Posts offices of exchange in Brisbane and Melbourne will continue to process mail items during this time. Australiauntil further notice due to unavailable transportation. The following countries have suspended certain mail services: Indonesia UPDATE:Pos Indonesia has advised that the Jakarta office of exchange (IDKTC) has resumed its operational activities as of June 18, 2020. On June 28, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Bpost will continue to provide its services according to safety guidelines, but all letter-post, parcel-post and EMS items requiring signature on delivery will, until further notice, be delivered against the postal workers signature in place of the customers (in the customers presence). On August 19, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Cyprus UPDATE:Cyprus Post has advised that a number of air carriers are once again operating flights to Cyprus. Therefore, the restrictions previously announced will continue to apply, and the Department of Posts will be unable to guarantee compliance with quality of service standards. Germany to USA, port to port. As a result, delivery delays are possible and delivery standards cannot be guaranteed. Madagascar:Paositra Malagasy has advised that the Government of Madagascar has declared a state of sanitary emergency for a period of 15 days, with effect from March 21, 2020. 4. On June 28, 2021,Australia Post, the designated operator of Australia, provided notification that it is experiencing disruptions to its daily operations due to new emergency measures imposed by the government to minimize the spread of COVID-19. This situation will have a major impact on operations, and quality of service for all types of inbound and outbound letter-post, parcel-post and EMS items. New Zealand UPDATE:New Zealand Post has advised that, as a result of a confirmed community outbreak of COVID-19, the New Zealand Government has moved the Auckland region to national COVID-19 Alert Level 3 and the rest of New Zealand to Alert Level 2 from Monday, February 15, provisionally until Wednesday, February 17, 2021. Most things sent to the US with DHL (or other carriers) from Germany are sent via ship right now and seem to take forever (DHL Germany even flags that it will take more than 30 days to arrive on their website). Montenegro UPDATE:Montenegro Post has advised that it is now able to send mail to: Austria, Bosnia and Herzegovina, Croatia, Italy, Serbia and Slovenia. These new standards will continue to impact delivery standards for all categories of mail. In case of an unsuccessful at-the-door delivery attempt, the addressee will receive a notification asking them to collect the item from a designated post office, in line with the normal procedure. Effective July 10, 2020, the Postal Service will resume acceptance of mail destined to the following countries: On July 3, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). On December 28, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). For already deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered prior to 9/3/21 and PMI entered prior to 9/17/21), the Postal Service will transport to destination and delays are to be expected.For deposited items (FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 9/3/21 and PMI entered on or after 9/17/21), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. For items larger than mailbox-size, delivery will be made to parcel locker stations, post offices or collection points (in descending order of priority) for collection by the addressee. Therefore, effective June 28, 2021, Australia Post is declaring force majeure for all inbound international letter post services. Therefore, all previous measures enforced continue to apply, including items that normally require the addressees signature upon delivery will be handed over without signature.Force majeure remains in effect until further notice. While the lockdown is in place, postal services will continue to operate with a reduced workforce under certain restrictions in order to minimize contact between people. Furthermore, Albanian Post has ceased to accept EMS items within its network, and letter-post and parcel-post items will be accepted only for those destinations where transport capacity is available. Additionally, in order to avoid human contact, Pota Slovenije will deliver items using alternative delivery methods where possible. These service disruptions affect Priority Mail Express International (PMEI), Priority Mail International (PMI), First-Class Mail International (FCMI), First-Class Package International Service (FCPIS), International Priority Airmail (IPA), International Surface Air Lift (ISAL), and M-Bag items. For such items, the mail carrier will the addressee for their identity card number and record it. Jamaica UPDATE:Jamaica Post has advised that as a result of the national curfew imposed until September 2, 2020, processing and delivery of mail along with responses to online customer inquiries may be delayed. Curaao:Cpost International N.V. has advised that the Government of Curaao has suspended all inbound and outbound international flights which is having a direct impact on service quality for both international inbound and outbound services. or Select a different location. Online shipping made easy - trust the speed For items for which no mobile number has been provided, delayed delivery is to be expected. Terms & Conditions Deutsche Post Mail DHL Express DHL Paket Hermes Germany What customers are thinking? On October 22, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Slovakia UPDATE:Slovensk pota, the designated operator of Slovakia, has advised that due to a significant number of new COVID-19 cases, the Slovakian Government has extended the general lockdown until at least January 24, 2021. The call center has also resumed operations, however, outbound services for EMS and parcel-post items continues to be suspended until further notice. Consequently, given the current state of affairs, MaltaPost cannot guarantee delivery standards and times. Force majeure remains with an impact on quality of service for all types of mail, including inbound and outbound letter-post, parcel-post and Express Mail Service (EMS) items. On August 24, 2021,VNPost, the designated operator of Vietnam,provided notification that the Vietnam Government has announced a strict lockdown on Ho Chi Minh City and Da Nang City until further notice. Philippines:Philippine Postal Corporation has advised that an enhanced community quarantine has been imposed in Metropolitan Manila and rest of Luzon island and several areas on Visayas and Mindanao islands, effective through April 12, 2020. This temporary measure will apply until further notice. South Africa:South African Post Office Ltd., has advised that the government has taken a number of steps aimed at reducing social contacts and physical movements to a minimum. On October 5, 2021, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). As a result, the receipt and dispatch of inbound and outbound mail (letter-post, parcel-post and EMS items) to and from Trinidad and Tobago have resumed as normal. International shipment of items may be subject to customs processing and additional charges. PE104 US Prexies 806-807 NY to France 10-13-1940 RETURNED/SERVICE SUSPENDED Nice. However, it will not be possible to meet delivery standards for all mail classes. All post offices have been closed, and only home deliveries are being provided by the reduced staff, with appropriate steps taken to protect employees and customers. United Kingdom UPDATE: Royal Mail Group has advised that Saturday deliveries of untracked letters and small packets have resumed as of June 13, 2020. On August 25, 2020, the Postal Service received notifications from various postal operators regarding changes in international mail services due to the novel coronavirus (COVID-19). Norway UPDATE! China until further notice due to unavailable transportation. Packages and pallets, big and small, we can offer you an instant quote for your shipping needs For deposited items (Airmail M-bags, IPA M-bags, and ISAL M-bags entered on or after 10/1/21 and PMI, FCPIS, CeP, IPA Packets and ISAL Packets entered on or after 4/1/22), the Postal Service will endorse the items as Mail Service Suspended Return to Sender and place them in the mail stream for return to sender. WebOur Shipping Cost Calculator allows you to estimate your total costs when using our services to ship your goods from Germany to you. For this reason, service delivery standards cannot be guaranteed, and force majeure is declared until the situation returns to normal. Spain UPDATE:Correos y Telgrafos has advised that, owing to the COVID-19 pandemic and the state of alert declared by the Spanish Government, force majeure remains in force. Deutsche Post is a corporate brand of the mail and logistics Group Deutsche Post DHL. Deutsche Post of Germany has informed that due to increasing COVID-19 infections among staff, it is currently encountering challenges in delivering items within promised delivery timescales.These challenges are mainly at local or regional levels rather than nationwide but may affect different parts of Germany with delays. New Zealand UPDATE:New Zealand Post has advised that, on April 13, 2022, the Government of New Zealand announced a nationwide move to the orange setting of the pandemic plan. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 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