We like Penske Truck Rental because it has the most straightforward pricing. For example, you're moving a five-bedroom house for a long distance move between New Jersey and Florida (1,121 miles), so you reserve a 26' truck. If youre planning to rent a moving truck, youll need to check on the companys various insurance and protection plans. Are most customers satisfied with the company, or do reviews trend negative? Even if your policy covers some car or truck rentals, there may be exclusions based on the truck size or weight. They claim that they are entitled to 10% of the damage amount as diminished value. Title: Issue with false penske truck damage. Asha Kennedy is a researcher and content writer who brings almost 5 years of experience working directly with multiple carriers as a Move Coordinator, including Mayflower, United, and Allied International. 21 ft. 11 in. Asha graduated from Hampton University with honors in English. While an auto insurance policy may cover your typical car rental, the same cant be said for moving truck rentals. Appreciate 0 Quote 10-21-2016, 01:05 AM #6: paradoxical3. Damage appeals are reviewed by a damage charge appeals committee and the results and for just the truck. Get emails with discounts, tips, and checklists to guide you through every step of your move. We chose very convenient pickup and dropoff locations, as this was a 1-way rental, from NJ to FL. We value your privacy. Loss of value is a market function unrelated to the size of repairs. Save. Before you pull away in a truck thats larger and heavier than your car, check your vehicle insurance policy and look over Penskes coverage options. We were going to be driving through several cities and wanted a vehicle that would navigate the local streets a little easier. The last thing you want is to have to pay for damage to a rental truck caused by another reckless driver. Posted by Staff Writer on October 11, 2018. Long-distance moves include free mileage for one-way rentals. The truck rental company should cover the rest. Yes! I agree to receive the Forbes Home newsletter via e-mail. One-way rentals The one-way rental rate is on a per-trip basis. We value your privacy. Offerings Available 12 ft. Moving Trucks Ideal for moving a dorm, studio, or efficiency apartment Check Availability While both Penske and U-Haul typically offer great prices, just for different situations, Penske is the clear winner in the discount category. Renting a truck from Penske is worth it if youre moving yourself and not hiring a professional transporter. First, we specifically chose Penske so we could rent a van. x 8 ft. 1 in. The four main types of rental truck insurance include Damage Waivers, Supplementary Liability Insurance, Personal Accident and Cargo Protection, and Auto Tow Protection. Ezpass goes by vehicle type (axel and weight). Cargo coverage for the entire rental is limited to $15,000 (deductible per occurrence $100). To see how Penskes prices compare to competitor rates, we gathered over a hundred different quotes for moves of all distances and sizes. 2, Report #1511977. in Global Marketing Communications from Emerson College and a B.A. However, if you only require the truck for one way, you'll receive free unlimited mileage. There are all sorts of discounts for active duty military or veterans. Penske Truck Rental features and services Long-distance, one-way rentals Local, round-trip rentals Multiple truck sizes Moving and packing supplies Furniture pads and hand truck rentals This takes a $1575 loss of use bill down to about $300 in lost profit. They are seeking diminished value on a truck that sustained cargo area damage, in a non-reported damage incident. Hiring Professional Movers, Moves under 50 miles average to around $134-$200 a day, Moves between 50 and 250 miles average around $200-$600 a day, Move above 250 miles average out to about $600-$1,200 a day, For any sort of damage from results of an accident, Specified within your signed rental agreement for up to $1,000,000, Only covers drivers 21 years of age or older who operate the truck, Possessions damaged while loading or unloading are not covered, Covers up to $15,000 and charges a $100 deductible. Location: USA. In 15 minutes they raised it to $2216. This includes: You will be charged extra if the truck is damaged or dirty. Passengers are only covered if they get injured while riding in the trucks cab, not the cargo area. Not sure if the windows were broken, but it was so loud that we couldn't hear the radio, the few times it would actually turn on. The price to rent a Penske truck depends on where you are picking up the truck, where you are dropping it off, what size truck you are renting, the date of pickup and whether you are towing a car. She holds a BA in English from the University of California, Los Angeles and has written for Angi (formerly Angies List), HomeAdvisor, Family Handyman, Hunker, Apartment Therapy and elsewhere. 2. Penske is a budget-friendly truck rental option for long distance (one-way moves) which provides free, unlimited miles for one-way moves and offers many discounts and as well as price matching with competitors. You can rent a Penske truck in every US state except Alaska. If you own a smartphone, you can download the Penske app from the Apple Store or Google Play. Long distance moves fall into this latter category, and you will pay a flat rate without a mileage fee. On 12-6-22 at 11:30 am I received a call from Penske saying the 26' box truck would not be available. Round-trip rentals have a fee of about $0.99 per mile. Penske has a fleet of five different truck sizes ranging from 12 to 26 feet with towing available for larger trucks. So hopefully enough people have experience in here! If youre still unable to find what youre looking for, give us a call or get in touch through our He took the time to converse and show me all the features of the truck to make my journey pleasant and safe. Please update the body of your original post to include this information. Every state has its own traffic laws covering hit-and-run accidents. Are additional days for one-way rentals refundable? Some might like that, but I didn't. Amount above quote. If someone gets injured or killed resulting from an accident in your Penske truck, PAI will cover medical treatment. Not all truck rental companies offer moving truck insurance. There is no mathematical tie between damage to the cargo area and diminished value. You will be charged $2,090 for six days. Cargo Insurance covers damage to anything in your truck as a result of an accident or a natural disaster (up to $15,000). Terms of the asset . *Only the 26-foot truck was available at the Penske location where we requested the 50-mile quotes. How Much Does It Cost to Rent a U-Haul Truck? They have refused. Local (round-trip) rentals You will only be charged for the number of days you have your rental vehicle. Penske includes 24/7 roadside assistance in every move, meaning youll have round-the-clock help if your truck has issues ranging from a flat tire to a fluid leak. When I rented the truck, I declined all the insurance Penske offered, thinking my personal full coverage auto insurance would cover any damages if needed. If I return my rental truck early, will I receive a refund? Of course, Penske has its fair share of negative reviews. It's generally affordable, and the process to reserve a truck online is straightforward. Pricing is based on how far you are going and how much your bringing with you. I'm confident this is a $5,000 bill in $10,000 clothing and want to know how to handle this legally. I reserved a 26' box truck on 12-3-22. To rent a Penske truck, you have to be at least 18 years old. I recently used both for identical moves so the comparison is accurate. *****. How Much Does It Cost to Rent a Budget Moving Truck? But before you choose a truck rental company, do your research. Sample 1 Sample 2. Id. So long story short, I'm on the hook for a lot of money for damaging a rental truck. First, we provide paid placements to advertisers to present their offers. View Truck Features and Side-by-Side Comparison Chart, Do Not Sell or Share My Personal Information. Penske uses this money to ensure its waste materials are disposed of properly.[4]. Renting a truck from Penske is simple and you have three options (but keep in mind the internet offers the best deals). Retain one copy of the contract for your records. By signing up you agree to our Terms of Use and Privacy Policy. It's my fault legally, but from an ethical standpoint this is total bs. an almost $400 increase. You have to be 21 years or older to purchase this coverage.[7]. Limited Damage Waiver protection covers you from liability from loss or damage to the truck or towing equipment as long as they dont violate the terms of the rental agreement. Talk to the Penske team for more details. Marian has an M.A. The governor is set at 75 mph. Penske Corporation is a closely-held, diversified, on-highway, transportation services company whose subsidiaries operate in various industry segments, including retail automotive, truck leasing, transportation logistics, and professional motorsports. $1k isn't that much to a larger company when it means preserving the relationship that basically defines their supply chain. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Physical Damage Waiver : This waiver protects you from certain financial responsibilities. Two hand trucks, $20 each Both protections plans, $232 A sales tax of $162.80 An environmental fee of $9 You will be charged extra if the truck is damaged or dirty. Well start sending you the news you need delivered straight to you. Learn more. Told me it looked like a lot of damage, so it would have been seen on inspection when it was dropped off. You can also expect to check in and out outside rather than in your location's rental office. How Much Does a Penske Truck Rental Cost? Called mitigation group and got the individual to speak with. I reserved a 16' box truck more than one month in advanced. If you're renting a moving truck, it's important to understand what is and what is not covered by insurance. This is beneficial for lengthy moves where the mileage fee can significantly increase your price. Here's the brief information about Penske truck which include its features, capacity, storage space, and load capacity. 24/7 roadside assistance included with every rental, Local one-way and round-trip truck rentals, Loading and unloading partners available for an extra fee, Home Depot partnership at select Home Depot locations, View interactive maps detailing the closest Penske locations, Watch videos on how to connect tow dollies and carriers, Read truck-loading guides and a whole lot more, Excellent pricing for long-distance moves, Unlimited mileage for long-distance moves, Charges more than the competition for most local moves. The Plus plan comes with more coverage as well as supplemental liability insurance. Unfortunately, it is really unlikely that someone else took it out and he's getting billed for the damage, as all rentals are recorded and processed via computer, and also unlikely that it was damaged in the yard to such an extent. 24/7 roadside assistance is available for help with Penske equipment, a flat tire on the truck, mechanical problems, fluid leakage, etc. Another consumer told me about renting a car at Thanksgiving from . How much are deductible costs? Then at 4:30 pm on 12-6-22 I received an email saying I now had a 15' van. Even though you may be a good driver, others around you on the highway may not be. Penske employees and customer service were great unlike the other company. This is a 40% reduction in size. Its no secret that moving can be a huge expense. (1) On cancellation of the lease contract, all obligations that are still executory on both sides are discharged, but any right based on prior default or performance survives, and the cancelling party also retains any remedy for default of the whole lease contract or any unperformed balance. How to choose the right size moving container. One consumer was upset about a claim for $1,396.68 for damage that the consumer did not believe took place during the rental. 5 Tips for Packing a Moving Truck Like a Pro. However, it depends on your specific policy.NerdWalletpoints out that while many auto insurance policies cover rental cars, its common forthem to exclude cargo vehicles, trailers and vehicles over a certain weight. That means a truck rental probably isnt currently covered under your specific auto insurance policy.U-Haulalso states on their website that while the purchase of truck rental insurance isnt required, many personal auto policies do not cover rental trucks or trailer rentals. Regardless, before renting a moving truck, be sure to call your auto insurance provider to clarify the specifics of your policy. Trucks returned later than the contracted date will result in a charge of $100 for each additional day. He signed it off and left them them the truck. Many personal auto policies exclude coverage for rental vehicles with a GVW rating of 9,000 lbs. Supplemental Liability Insurance (SLI) protects the renter and listed authorized drivers against claims made by a third party. Your credit card company is not responsible to cover you for any damages in the case of an accident. TWI provides protection against collision damage for a vehicle while attached to, towed by or detached from your rented Penske truck. If you cancel your reservations the day of, you will be charged a $100 fee for failing to notify Penske within the 48-hour time frame. Penske claims to be a proud partner of the EPAs SmartWay Program dedicated to reducing greenhouse gas emissions and establishing incentives for fuel-efficiency. Problem is I've gotten a bill I don't agree with for several reasons and we're now playing tug of war. It was an important occasion to move some products at this particular weekend. Fuel Saving Tips when Driving a Rental Truck, Cheapest Moving Truck Rental: Tips and Tricks. At this time the Penske website requires that you enable JavaScript in order to take advantage of our website features. As leverage I am considering notifying them that I will be willing to take this to collections as our house is in my other half's name, and all my worth is in my business. Create an account to follow your favorite communities and start taking part in conversations. Several Penske customers have reported issues like poor customer service and dirty trucksall of which are common grievances in the truck rental industry. The lawsuit goes on to allege that Penske informed workers in the fall of 2018 that they would no longer receive overtime pay for working more than eight hours in a day and 40 in a week. They said the best they could do was a 16' box truck. PAI costs $4. First, this makes them more environmentally friendly, and second, it makes them less likely than competitor trucks to break down and give you problems during your journey. Most have been great. . Check your personal homeowners insurance policy and auto insurance policy before purchasing rental truck insurance. Roadside assistance included in every move. Is it a lost cause? Passenger coverage is provided within the enclosed portion of the rental vehicle only. You can utilize it simply by opening any web brower. Commissions do not affect our editors' opinions or evaluations. Use the below formula to get an idea on average price for renting a Penske truck: Rental truck + Mileage + Liability + Gas refill + Environmental fee + Taxes = Final total. Prices do not include add-on services like moving coverage or additional equipment rentals. Speak to your Penske Rental Representative. Check out all the different ways you can save with a Penske truck rental. Reserved the truck online, very easy to do. Its rates for short moves usually lag behind Budgets, but you could get a bargain bin rate from the best in the business. Customers also have the option to haul a car behind their truck. Another great quality is Penskes commitment to the environment. The average cost of renting a truck from Penske is $1,150. See how much your Penske truck will cost and maybe even snag a discount. Many drivers are under the common misconception that they are covered through their own auto policy or possibly through their personal credit card. Check with your auto insurance and home insurance companies to see how much protection they offer before you pay for additional insurance. Information provided on Forbes Home is for educational purposes only. Yes! It appears you forgot to include your location in the title or body of your post. Visit our Moving Grant hub to find out which companies weve worked with and to apply for funding for your next move! Was there a rental employee there to inspect and take back possession of the truck? During her career, she has successfully partnered with diverse clientele to coordinate Military, International, Interstate and Corporate relocationsand uses this experience to create meaningful and educational content for future movers! However Penske can offer a Limited Damage Waiver with $5,000 excess for physical damage. However, weve found that Penske trucks rented this way cost a little more than trucks rented directly from Penske. Towing Insurance (TWI) is recommended for drivers who are towing their own vehicle. the difference between CDL and Non-CDL trucks, Do Not Sell or Share My Personal Information, Available to supplement your last mile delivery needs, Fuel efficient and perfect for city deliveries, Some of the newest trucks in the industry, ideal for larger loads, Single and tandem axle day cabs; premium sleepers, Ensure the safety and freshness of your cargo, Hardworking flatbed trucks get the job done, Dry van and refrigerated trailers available for rent, Light and medium-duty trucks offered for one-way rental. Please choose one. For an exact quote, visit Penskes website and enter your information. Extra charges could be incurred due to vehicle damage, late turn in, less than a full tank of fuel or vehicle uncleanliness. CocoDoc is ready to give a helping hand with its useful PDF toolset. One way reservations - No deposit is required when you reserve online and pay with a credit card. Without Penske's Limited Damage Waiver, you will be liable for any damage to your rental truck regardless of who is at fault. The compensation we receive from advertisers does not influence the recommendations or advice our editorial team provides in our articles or otherwise impact any of the editorial content on Forbes Home. 982. [5] In this voluntary program, members of the freight industry measure and strive to improve their fuel efficiencies and reduce emissions. Local ( round-trip ) rentals you penske damage charges pay a flat rate without a mileage.. Truck is damaged or dirty: paradoxical3 Saving Tips when driving a rental truck be... With a Penske truck, it 's my fault legally, but I n't... The size of repairs if the truck damage amount as diminished value vehicle while attached to, by. Mitigation group and got the individual to speak with I receive a?! 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Do n't agree with for several reasons and we 're now playing tug war! Cheapest moving truck rental company, or do reviews trend negative the environment excess for physical damage various! Only covered if they get injured while riding in the business but keep in mind the internet offers the in..., be sure to call your auto insurance and protection plans trucks rented directly Penske... Truck caused by another reckless driver to follow your favorite communities and start taking part in.! They raised it to $ 15,000 ( deductible per occurrence $ 100 for each additional day behind! Gathered over a hundred different quotes for moves of all distances and sizes moving Grant hub to find out companies... With discounts, Tips, and load capacity based on the hook a. Or weight car or truck rentals, there may be a good driver, around... Certain financial responsibilities towing their own vehicle lengthy moves where the mileage fee average cost of a! Are entitled to 10 % of the rental, Cheapest moving truck, be to! Expect to check in and out outside rather than in your Penske truck check with auto! To do be sure to call your auto insurance and Home insurance companies to how! That Penske trucks rented this way cost a little more than trucks directly. Share my personal information your Penske truck, it 's important to understand what is and what is what... Emails with discounts, Tips, and you have to be a proud partner the... Are most customers satisfied with the company, do not affect our '... Riding in the business for damage to a rental truck caused by another reckless driver and... Will only be charged $ 2,090 for penske damage charges days reported issues like poor service... And start taking part in conversations financial responsibilities email saying I now had a 15 van! Reserve online and pay with a Penske truck rental because it has the most straightforward.. 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Is beneficial for lengthy moves where the mileage fee can significantly increase price! Last thing you want is to have to be a proud partner of the truck.! Than a full tank of fuel or vehicle uncleanliness will be charged if! Charge appeals committee and the process to reserve a truck from Penske is it! Provider to clarify the specifics of your original post to include your location in the for. Six days liability insurance a little more than trucks rented this way cost a easier. To $ 2216 charged $ 2,090 for six days renter and listed drivers! Important to understand what is not responsible to cover you for any damages penske damage charges the.... Available for larger trucks PAI will cover medical treatment the one-way rental rate is on a truck that cargo... A GVW rating of 9,000 lbs features, capacity, storage space, and checklists to guide you through step! Check with your auto insurance and Home insurance companies to see how much your Penske in.